Alena Ayers
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Alena Ayers replied to the discussion Quiz not allowing student to select answer choice in quiz
"Thanks Leslie - I look forward to an update."
- 7 years ago03/29/17 at 3:27 pm (UTC)
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Alena Ayers replied to the discussion Quiz not allowing student to select answer choice in quiz
"I am experiencing the same issue after having upgraded to 360. I have re-published a course today in Studio 360 which was originally publ..."
- 7 years ago03/29/17 at 2:03 pm (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Ashley - I have checked my colleague's machine and the PDF is now showing! Not sure what happened there but it's all sorted. Thanks fo..."
- 7 years ago03/21/17 at 3:10 pm (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Ashley - I've just checked the PDF on my machine which is using the same version of Edge (sorry didn't think to check this first!) and..."
- 7 years ago03/20/17 at 4:58 pm (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Ashley - I've attached an image showing the version of Edge my colleague is using."
- 7 years ago03/20/17 at 2:24 pm (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Justin
I can see the PDF in your sample course absolutely fine in Chrome but my colleague just gets a blank screen when he views in E..."
- 7 years ago03/17/17 at 10:20 am (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Justin
Here's the link to my course
https://rise.articulate.com/share/C4IR_t917sVkxn2KpIHvNVfGoUJoEwYx
I used a URL/Embed block to ..."
- 7 years ago03/17/17 at 9:26 am (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi there - we have discovered another issue with Microsoft Edge when trying to view an embedded PDF. The PDF does not appear in the scree..."
- 7 years ago03/16/17 at 11:40 am (UTC)
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Alena Ayers replied to the discussion Rise progress buttons can be clicked to show as completed
"Ah that's great news - thanks for your help!"
- 7 years ago03/07/17 at 12:06 pm (UTC)
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Alena Ayers replied to the discussion Rise progress buttons can be clicked to show as completed
"Hi Ashley - we agree with Peter. We are experiencing this issue with clients. They are ticking on the circle and not reading the content...."
- 7 years ago03/07/17 at 11:49 am (UTC)
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Alena Ayers replied to the discussion Feature requests for rise
"We would second the request that Calvin C asked for - sorting activity - drag and drop items can be an image. We have just created a fire..."
- 7 years ago03/07/17 at 11:26 am (UTC)
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Alena Ayers replied to the discussion Mobile view of tab interaction not working in Rise
"Thanks for all your help - look forward to hearing from you with an update."
- 7 years ago03/03/17 at 12:00 pm (UTC)
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Alena Ayers replied to the discussion Mobile view of tab interaction not working in Rise
"Hi Ashley - thanks for combining the 2 issues. Yes - my colleague on the iPhone 5s sees the same issue with the text wrapping - the "usin..."
- 7 years ago03/03/17 at 11:39 am (UTC)
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Alena Ayers replied to the discussion Rise text breaks in middle of word in mobile preview
"Hi Ashley - the iOS on my iPhone 4S is 9.0.2 so it should be supported."
- 7 years ago03/03/17 at 10:43 am (UTC)
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Alena Ayers replied to the discussion Mobile view of tab interaction not working in Rise
"Hi Ashley - this course was updated this week. All the other instances of broken text we were experiencing before have now been rectified..."
- 7 years ago03/03/17 at 10:36 am (UTC)
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Alena Ayers replied to the discussion Rise text breaks in middle of word in mobile preview
"Hi Ashley
This issue appeared to be fixed for us but we have come across another incident where the text is breaking on mobile view. It'..."
- 7 years ago03/02/17 at 2:24 pm (UTC)
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Alena Ayers replied to the discussion Mobile view of tab interaction not working in Rise
"Hi Ashley
The purple arrow didn't show up for either me or my colleague on our actual phones. It only shows up on the mobile preview on ..."
- 7 years ago03/02/17 at 2:11 pm (UTC)
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Alena Ayers started a new discussion Mobile view of tab interaction not working in Rise
"Hi there
I have created a Rise course with a tab interaction with 4 tabs. When it is viewed on a mobile device - in this case HTC Android..."
- 7 years ago03/01/17 at 12:44 pm (UTC)
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Alena Ayers replied to the discussion Rise text breaks in middle of word in mobile preview
"Thanks Ashley - all looks good so far! Many thanks to the team for their help in resolving this issue."
- 7 years ago02/27/17 at 10:14 am (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Justin - thanks for coming back to me - that's interesting about Microsoft Edge - I'll let my colleagues know. I look forward to hear..."
- 7 years ago02/27/17 at 9:17 am (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Ashley - so sorry but we have just discovered another issue with Edge on this course. I have inserted some telephone numbers within st..."
- 7 years ago02/24/17 at 4:50 pm (UTC)
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Alena Ayers replied to the discussion RIse fading text on icons when using Microsoft Edge
"Hi Ashley - just wondered if there was any update on this issue?
Many thanks"
- 7 years ago02/24/17 at 3:21 pm (UTC)
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Alena Ayers replied to the discussion Target windows for links in Rise
"Hi Mike - we have re-created the links and they are now all opening correctly within a new target window. Thanks for all your help in get..."
- 7 years ago02/21/17 at 1:08 pm (UTC)
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Alena Ayers replied to the discussion Flip card issue in Rise
"That's great thanks Adam. We'll trim the text for the time being to get it to work.
"
- 7 years ago02/21/17 at 1:02 pm (UTC)
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Alena Ayers replied to the discussion Flip card issue in Rise
"Hi Ashley - I can confirm that the iPhone 4 (it might be an iPhone 4S) is using iOS9.0.2 and the issue appears when viewing the course in..."
- 7 years ago02/21/17 at 10:14 am (UTC)