"Hi Wendy,  Yes, I am working from my local drive, and I have uninstalled and reinstalled the software to try and fix the issue. The prob..."

"I am trying to publish a SCORM file, and I am unable to. The software is getting stuck on the "Encoding" phase and then nothing has been ..."

"We just recorded a replay video in segments, and I need to move one segment that is at the end of the recording to the beginning. I am un..."

"One of our clients has asked us to create a certificate of completion in storyline 2 at the end of a training course. They have provided ..."

"One of the  courses in our LMS (Moodle) is not functioning properly, (all of the SCORM files open, and play only audio) on the Chrome and..."

"Thank you... The only change that has taken place recently, is that Moodle pushed out an infrastructure maintenance update, but I am not..."

"Hello,  Yes, I did do that...I created a new test course, and there were no issues.  Is there a way to fix the issue that is occurring ..."

"I'm not sure about the users, but I just checked and my cookies are enabled and I am having the same issue... The only difference betwee..."

"Thanks Matt,  I put a ticket in with Moodlerooms...while I am waiting for their response, does anyone have any ideas about this issue???"

"I also tested the same file in SCORM cloud and it is working as it should."

"Yes, everything else is working fine. The course is accessed through a third party.  I actually just packaged a new course, and the error..."

"Some of our users are having the issue that when they launch the SCORM file is pops up, and the "Resume" button is showing, but when they..."

"One of our users is only gets audio when he launches the SCORM file. Our LMS is Moodle and he is using Chrome.  I was not able to reprod..."

"The thing is though, I have 4 other SCORM files set up the same exact way in the Course and there are no issues with them..."

"Thank  you for the feedback. I am counting completion by the # of slides, and I have my Moodle settings as: Grading Method: Learning obj..."

"We have SCORM files set up on "restricted" and "the user is not allowed to drag the seek bar" so that the users have to listen to the ent..."

"I am setting up a slide that has 4 Audio tracks and a layer for each track. So here is how it is set up: Audio 1 - Base layer Audio 2 -..."

"Can you tell me how to set up the "Submit Results" trigger to the results slide? I want this function to happen with out the user having..."

"Thank you, I just uploaded it.  "

"Thanks again here is the Case Number: 00972171 "

"Yes, I have all of that set up...I will try and submit to support again and see if they are any faster this time."

"I would rather not up load the session publicly, and the last time I submitted a support case, it took almost a week for some one to get ..."

"I am setting up a project that has a quiz at the end. Students need to get a 70% or higher to pass and complete the session followed by t..."

"I did not do this...I am trying to set up the trigger now, but i am unable to choose to select the quiz slides to the be reset, my only o..."

"Hi,  I have created a quiz as quiz bank, with multiple choice questions. It works fine and the results slide does so, as well. When I ..."