"I was just having the same issue, but used Google Chrome and stored my picture on my desktop (on a local drive instead of a network drive..."

"Thanks Phil! Hope my initial reply didn't come across too 'brisk' (:() - I'm afraid I may have let my frustration get the better of me. ..."

"Dave! Thank you SOO much!  This worked perfectly!  (I'm not sure where this other 'magical' setting is so that a slide 'will transition ..."

"Phil, I beg to differ, unless I'm not looking at the right setting in properties. I only saw 2 options when it comes to transitions wit..."

"Dave! Thank you a thousand times! Your suggestion worked beautifully! I'm embarrassed to say how long I worked on this issue trying to..."

"Does anyone know how to get a slide (that has 2 seconds of animation in it) to advance immediately after the animation is completed (righ..."

"Hi Leslie, Thanks for your prompt response.  The ribbon all seems to behave as it should (i.e., I can insert audio, video, go into the sl..."

"I'm running Articulate presenter 13 -- when I click on the Engage button to load an engage file I created, the hour-glass blinks once or ..."

"Leslie, Again, thanks for the investigation - much appreciated.  Even though, as you said, doesn't help me get what I was wanting, it's ..."

"Hi Leslie -- thanks for looking into this -- this is a snapshot from Presenter 13 (with no update 2 loaded) -- but even with the line sep..."

"I did a little more investigating and it appears as though it is an option in Presenter 13 -- I can see it as an option on a laptop where..."

"I know I saw the option of setting a seperator line in Presenter 13 (under Player > Colors & Effects > "Show advanced color edi..."

"In Presenter 13, I should be able to see an option under Player > Colors & Effects > "Show advanced color editing" > List It..."