Kelly Jack
Kelly Jack
eLearning Curriculum Manager at DSHS
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Kelly Jack replied to the discussion Audio Skipping
"I'm having the same problem. Was this ever resolved? My issue is that my audio is fine, except when adding the captions. It skips and thr..."
  • almost 3 years ago07/08/21 at 7:03 pm (UTC)
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"Actually, the Articulate help desk is working this right now. I had trouble submitting it to the community (I thought) but apparently I n..."
  • almost 3 years ago07/08/21 at 6:41 pm (UTC)
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Kelly Jack started a new discussion Objects on slide master can't be accessed
"Hello, I need to hide objects on my slide master from screen readers, but I have a slide where I don't have the option to select the obje..."
  • almost 3 years ago07/07/21 at 5:13 pm (UTC)
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"Hi all, I have the same issue. I am also using NVDA and have even another weird thing going on. My first slide has no audio but there is ..."
  • 4 years ago02/24/20 at 6:08 pm (UTC)
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"I'm glad too, Katie! Although technical issues can be set backs, it's also really helpful for me to learn. I never would have guessed on ..."
  • over 4 years ago09/20/19 at 9:04 pm (UTC)
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"Katie, thank you so much! (I got that contact info out too. Yikes!) I'm so curious to find out what's up with the project. Yes, the audio..."
  • over 4 years ago09/18/19 at 7:51 pm (UTC)
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Kelly Jack replied to the discussion HTML5 Screenreader Issues with Text
"Hi all, I see this is an old thread, but I want to clarify something. I am having the exact issue Douglas brought forward (I'm using Stor..."
  • over 4 years ago09/17/19 at 9:13 pm (UTC)
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"Hi there, thanks for the reply! I tried to share the project privately with your engineers, but the link didn't work for me. I work for t..."
  • over 4 years ago09/17/19 at 4:36 pm (UTC)
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"Hi Lauren, here is the file. I posted it in another thread I started because although the issue is very similar to these, the functionali..."
  • over 4 years ago09/17/19 at 4:33 pm (UTC)
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"UPDATE: A designer from another agency found a work-around! Attached is the Story file, with slide 1 showing my solution, which DIDN'T wo..."
  • over 4 years ago09/16/19 at 10:31 pm (UTC)
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"Thank you, I will keep that in mind. I'm curious if the "Invalid Answer" popup can be read with JAWS."
  • over 4 years ago09/16/19 at 10:10 pm (UTC)
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Kelly Jack started a new discussion Screen Reader Can't read "Invalid Answer" message
"Hi there, I have a course with multiple choice questions in it. I thought I had made everything accessible until I tried navigating the c..."
  • over 4 years ago09/16/19 at 8:28 pm (UTC)
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"Hi Leslie, I was just reading this thread as the issue described is also happening to me. I have the most current version of Storyline wi..."
  • over 4 years ago09/16/19 at 4:06 pm (UTC)
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"It totally worked! Thank you, you're my eLearning hero today! :) My boss will be happy too."
  • almost 5 years ago07/19/19 at 7:47 pm (UTC)
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"Wow, thank you so much! I will give this a try in a few minutes. I really appreciate the detailed screen shots. I'm a visual learner, so ..."
  • almost 5 years ago07/19/19 at 7:28 pm (UTC)
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"Hi, I've been struggling with this issue for two days now, and none of our eLearning developers have found a fix either. I'm developing c..."
  • almost 5 years ago07/18/19 at 11:42 pm (UTC)
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"Another learning opportunity, lol! Thank you so much, Leslie!"
  • almost 6 years ago07/02/18 at 5:59 pm (UTC)
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"Thank you so much! Sometimes it's just a matter of knowing what words to use to search for. These examples are great, thanks for sharing...."
  • almost 6 years ago06/28/18 at 6:21 pm (UTC)
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"Hi, I am trying to replicate in Articulate Storyline 360 some animation that comes standard in Rise. I've attached the file for viewing. ..."
  • almost 6 years ago06/26/18 at 7:38 pm (UTC)
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"And here is the version IE I am on :)"
  • 7 years ago02/06/17 at 8:49 pm (UTC)
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"Thanks for providing the video to check--I appreciate it. But no, I am not in Compatibility View"
  • 7 years ago02/06/17 at 8:46 pm (UTC)
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"When I shrink my screen--it still doesn't look right for me. It also doesn't look right when I try to display in the ipad layout horizont..."
  • 7 years ago02/06/17 at 7:57 pm (UTC)
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"Thanks Ashley. Here is a link to the course:   https://rise.articulate.com/share/ZyTLHB6QczwxLm_O  "
  • over 7 years ago01/17/17 at 10:36 pm (UTC)
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"I was at full screen, so I think there is a larger issue.  "
  • over 7 years ago01/17/17 at 10:28 pm (UTC)
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Kelly Jack started a new discussion Sorting activity displaying incorrectly for IE11
"The sorting activity isn't displaying correctly in IE11. I have two "boxes" to sort my cards--it displays the one on the left, but not th..."
  • over 7 years ago01/17/17 at 9:16 pm (UTC)