"Here is the package for the presentation that is currently causing issues. I have cleared these files from my server, then cleared the c..."

"Sorry to re-open this thread, but I am now encountering the same problem. It worked for 2 months, now both I and my clients cannot get th..."

"I don't know. It worked for me today. For the past 2 days it had not."

"Here is the package."

"Wiped the presentation files form the server, re-rendered the presentation, re-uploaded the re-rendered files. Cleared the cache from Saf..."

"I did check that box, but I learned what the issue is... Your software only shows the user the "Retry Quiz" button when they pass.  When ..."

"Follow up... if I preview the entire quiz in Quizmaker... same problem.  No Retry Quiz option.  If I preview only the Result slide... the..."

"Wow, this is ridiculous.  Even if I create a brand new presentation, as soon as I go to the Articulate ribbon and try to use any Articula..."

"Justin, thanks a ton... this will make my life (and my users') lives WAY easier!"

"Thank you for this information, I will share it with my users!"

"Nope.  No response from anybody at Articulate either.  Not impressed with the tech support."