"The responsiveness is amazing!  Do you think it's my LMS?  What did you do?"

"Thank you Crystal. Attached is the file."

"So I have a module that is running terrible slow.  it's the first time I've published in all HTML5 mode (my LMS will no longer accept Fla..."

"thanks.  Just gave you access to my LMS using the support form.   Liz"

"I have checked their system specifications (Flash version, CPU speed, operating system) according to what you have on your web site relat..."

"I built a course using question banks.  There are 14 question banks in the test. 60 questions in total. 40 total questions are drawn fr..."

"Thanks so much Ashley, the questions are now being reviewed properly. I guess I really don't understand the value of the "hiding the lay..."

"attached is the problematic file.  Slides 11.2-11.5 are the problem children."

"When I created a new .story file  and imported the questions into the new file, the review worked fine (see untitled1 attached).  So, I c..."

"I have a 21 question test that is distributed in 5 scenes.  The user can retry the test and review the test.  When reviewing the tests, q..."

"Hi Veronica.  I had a lot of trouble trying to get the archived version installed as well.  After you un-install all of the flash applica..."

"I'm running Storyline 2 Update 7.  I uninstalled and reinstalled the software, rebooted, but still can't preview any slides and can't pla..."

"So, I'm having a similar problem.  I have a hotspot on a test question.  The user has to double-click on the hotspot to get the question ..."

"Oh, sorry. I misunderstood (wishful thinking I guess). Liz  "

"It works on a base layer. Can't get it to work on other layers though. The left click works on the base layer and other layers as does th..."

"Fantastic! Downloading it now! Liz"

"Here's a short and sweet test file that exhibits the problem. I am working from my local hard drive.  I meet all system requirements.  L..."

"I'm running Storyline 2, Update 5. I have a trigger to show a layer when the user right-clicks on a hotspot. When using Chrome, I get t..."

"I have a screencast that was recorded in Storyline.  I want to edit it and I thought the best place to do this would be in Replay.  I can..."

"I took your advise and tested my course content in SCORM cloud.  Now my LMS team is investigating the issue.  So many of my courses have ..."

"Oh wonderful!  I didn't know I had that option. That will really help me. Thanks."

"Thanks so much for your help, Emily. I'll make some changes and then retest.  "

"Thanks for your reply Emily. Can you please retest it by taking tests 1-4 and then quitting the course.  What I see happening is the LMS..."

"Hello Heroes. I created a very simple course with 5, 2-question tests.  Each test has its own result slide and there's a final result sl..."

"I think it might be a bug. Thanks for trying."