"Leslie, I have reviewed both articles and have already done some of the troubleshooting steps such as rebooting my computer. I just tried..."

"Long story short,,,I upgraded to Office '13 and then had to upgrade to a trial version of Studio '13. Needed to revert back to Office '10..."

"I'm having the same issue except, after following your instructions, I'm now able to open my engage and quizmaker files and edit them. Ho..."

"Hi Peter, Yes, I did publish it to Articulate online and the hyperlinks work. The only issue remaining is the map I created and inserted ..."

"Christine, I have opened a support case, the number is: #00314178. Lorraine"

"Hi Christine, I have published this content different ways, both for the web and on DVD/CD and have requested my peers to review the cour..."

"Thank you, my case number is #00313419. I was able to do a screencast and upload the .intr file. Thanks!"

"This happens in both the preview and the published content. I have tried uploading the .intr file with no luck. Is there another way for ..."

"HI have attached a picture of the problem text box."

"Thanks for the feedback Anne and Peter. I have reviewed each of the steps in the article you referenced with no resolution. I believe it ..."