"Phil Mayor said: This thread may help Brian has a solution Which one tread?"

"Justin Grenier said: Adriano and Mario: While we work toward a solution, our Quality Assurance Team has suggested that disabling other a..."

"Tom MacKay said: Just to update again - now when I try to open the audio editor with the large file it just crashes. I think it must be t..."

"I got the same problem often and Articulate presenter's staff told me that this mean « my files are corrupted ». That mean you must re- c..."

"Justin Grenier said: Mario and Adriano: It looks like our Quality Assurance Team was able to reproduce the problem, and we will work on ..."

"Justin Grenier said: Thanks for the additional information, guys. I'm still unable to reproduce the problem, and when multiple custom..."

"Adriano Ferreira said: I tested and did not work. But I discovered something very interesting: When you click "Record Narration" opens t..."

"Justin Grenier said: Good Morning Mario, and welcome to Heroes, Adriano! I'm attempting to track down a testing environment with that..."

"I hope the solution will be displayed publicly..."

"Justin, will you do the test with Win7 64bits and Office 32bits?"

"Tom MacKay said: Thank you for your reply. I have tried all of those options now, but unfortunately it still doesn't work - I can see the..."

"Adriano Ferreira said: I think it has to do with the last updat 3: 1407.1717 Windows 7 Office 2010 ...b..."

"Adriano Ferreira said: I´m having the same problem. And other 12 computers too. Could you tell more about the ..."

"Is this because you tried this on a 32bits system? Would you try it on a 64bits Win 7? Most of our employees are with Win 7 64bits and O..."

"It seem that corrupted files are happening so often with Articulate... Is the developers are working on this issue? I've never seen any ..."

"Ok... So here is the facts : I first have the bug on a PC with Windows 7 running Office 2010 I tried to reproduce the bug on another ..."

"Hello again Justin, It could be an environmental issue..."

"I did search « run-time error » with your search tool and didn't get any result... And, thinking this have been resolved by [...closing..."

"Yes I do! Package sent! Thank you."

"Ok thanks for the link. But, it could be great to have, for the video import, the same interface that we have when we import audio. We c..."

"There is no real answer for this issue. My problem have been solve when I remove a 40 minutes audio file from the project but I don't kno..."

"Hi Adrian and thank you. Package sent! Have a good day!"

"So this is another Articulate bug."

"Ok and what does it mean « corrupted presentation » ? What happen and what could I do to prevent this in the futur?"

"Thank you Phil! I am publishing local and also working local. I am also working at the root of C: I did restart my machine, so the softwa..."