Sam Carter
Sam Carter
eLearning Specialist
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Sam Carter replied to the discussion Presenter TABS in Japanese
"Seems it is a known problem that Presenter doesn't support international characters in TABS. http://www.articulate.com/support/presenter0..."
  • almost 13 years ago07/13/11 at 5:24 pm (UTC)
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Sam Carter replied to the discussion Presenter TABS in Japanese
"Thanks Brian.  Yes, I've followed all the instructions in the article you mention.  The course publishes well in all aspects, as long as ..."
  • almost 13 years ago07/13/11 at 1:02 pm (UTC)
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Sam Carter replied to the discussion Japanese in Flash
"I have been through th Justin Wilcox said: If MS Mincho publishes correctly on that particular machine and not yours, your machine may n..."
  • almost 13 years ago07/13/11 at 12:25 pm (UTC)
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Sam Carter started a new discussion Presenter TABS in Japanese
"I am not having any luck renaming Presenter TABS (e.g., HELP, ABOUT) using Japanese in character sets Ariel Unicode, MS PGothic, or MS Mi..."
  • almost 13 years ago07/13/11 at 12:24 pm (UTC)
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Sam Carter replied to the discussion Japanese in Flash
"I should have mentioned that the contractor is using MS Mincho.  It works fine on that machine.  Changing the font will introduce text si..."
  • almost 13 years ago07/13/11 at 9:43 am (UTC)
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Sam Carter replied to the discussion Japanese in Flash
"Arial Unicode MS publishes in Flash fine.  MS PGothic and MS Mincho do not."
  • almost 13 years ago07/13/11 at 9:07 am (UTC)
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Sam Carter started a new discussion Japanese in Flash
"Windows 7/Office 2010, Japanese text is perfect in PowerPoint. Publishing to Flash, I get bad text/no Japanese character sets. Any ..."
  • almost 13 years ago07/13/11 at 8:30 am (UTC)
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"After many experiments, I found that my course-specific master template was the root problem.  After re-creating the template starting wi..."
  • almost 13 years ago07/08/11 at 11:48 am (UTC)
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"Right. But when I select the target template and publish.  I can return to publish and the target template is not selected.  It seems to ..."
  • almost 13 years ago07/07/11 at 1:22 pm (UTC)
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"When customizing a course for a client, we create and save a player template under the client name and publish. For some reason, Presente..."
  • almost 13 years ago07/07/11 at 12:55 pm (UTC)
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Sam Carter replied to the discussion Presenter course becomes unresponsive
"Nothing significant about the slide at all.  The student switched to Firefox from IE and finished the course with no problem.  I suspect ..."
  • almost 13 years ago06/30/11 at 4:34 am (UTC)
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Sam Carter replied to the discussion Presenter course becomes unresponsive
"Justin, The fix increases the amount of time allowed before issuing an error message.  The current amount of delay that clicking "PLAY" (..."
  • almost 13 years ago06/29/11 at 6:36 pm (UTC)
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Sam Carter started a new discussion Presenter course becomes unresponsive
"I've had a report that a student experiences a Presenter course freezing up in IE9. In the middle of taking the course, play/pause ..."
  • almost 13 years ago06/29/11 at 5:12 pm (UTC)
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Sam Carter replied to the discussion Audio gone wild!
"Turns out it is a problem either with a new MAC audio recorder release, or an issue in Presenter.  All the MAC audio files were MONO, but..."
  • almost 13 years ago06/09/11 at 11:00 am (UTC)
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Sam Carter started a new discussion Audio gone wild!
"This is a new one for me. I have a perfectly good wav file, plays fine in several players. Import the file into slide 2 of my prese..."
  • almost 13 years ago06/09/11 at 10:19 am (UTC)
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Sam Carter replied to the discussion Displaying a long policy in Presenter
"If the problem persists, I could open the web object in a new window.  That should leave the navigational controls unblocked."
  • almost 13 years ago06/03/11 at 12:53 pm (UTC)
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Sam Carter replied to the discussion Displaying a long policy in Presenter
"Well, "processing" never finished, but skipping to the library, I found the result had completed and it does look great. One big problem ..."
  • almost 13 years ago06/03/11 at 12:25 pm (UTC)
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Sam Carter replied to the discussion Displaying a long policy in Presenter
"Looks slick.  I am giving it a try now. Your movie makes it look like it takes just seconds to convert a pdf.  I've had a "processing" sl..."
  • almost 13 years ago06/03/11 at 12:18 pm (UTC)
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Sam Carter started a new discussion Displaying a long policy in Presenter
"I have an 8-page policy statement that I'd need to display on a single slide with a vertical scrollbar.  After some playing around, I set..."
  • almost 13 years ago06/03/11 at 11:39 am (UTC)
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"I had a similar problem and found the server wasn't familiar with the MIME type.  There may be other issues too.  The best tool for ident..."
  • almost 13 years ago06/03/11 at 7:09 am (UTC)
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Sam Carter started a new discussion Annotations...
"I have three annotations which appear at the beginning of a narrative. I'd like the last of the three annotations to vanish for the..."
  • almost 13 years ago06/02/11 at 12:42 pm (UTC)
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Sam Carter replied to the discussion Presenter damages all slides
"My last backup shows I didn't lose as much work as I had thought.  I've published the backup, no problem found. No special fonts, or effe..."
  • almost 13 years ago06/01/11 at 1:14 pm (UTC)
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Sam Carter started a new discussion Presenter damages all slides
"I could go on about how much work I've lost but... Today I noticed Presenter seemed to be twice as long (40 minutes) to publish what usua..."
  • almost 13 years ago06/01/11 at 11:07 am (UTC)
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"Thanks!"
  • almost 13 years ago05/31/11 at 3:27 pm (UTC)
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Sam Carter started a new discussion Engage Interaction with restricted navigation
"I asked this question some time ago in the older forum. Can't find the response. Here it is again: In a restricted navigation..."
  • almost 13 years ago05/31/11 at 2:21 pm (UTC)