Stephanie Harnett
Stephanie Harnett Hero
Senior Digital Learning Specialist
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  • Victoria, BC
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"The problems have appeared again this morning. As you can see in the attached grab, I received the a Save a Copy error upon saving the fi..."
  • over 6 years ago01/31/18 at 5:40 pm (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"The second problem relates to opening an SL file. I was working on the file noted above and had successfully saved it earlier in the nigh..."
  • over 6 years ago01/31/18 at 8:24 am (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"I had a couple of problems tonight, first deals with the prompt that I mentioned earlier about having to save as a different name. This h..."
  • over 6 years ago01/31/18 at 8:19 am (UTC)
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"Thanks Linda. Nice to hear from you!  "
  • over 6 years ago01/30/18 at 9:06 pm (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"It's too bad the Storyline remains a 32-bit program. It can't access all those extra resources of our 64-bit machines."
  • over 6 years ago01/27/18 at 9:56 pm (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"Also, if I'm running into slowdown issues, I'll go into Task Manager, select the Details Tab, find Storyline.exe, right-click, Set Priori..."
  • over 6 years ago01/27/18 at 9:35 pm (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"I don't think there is a way to rollback an update outside of a Windows restore point or system backup. Would be nice to have the ability..."
  • over 6 years ago01/27/18 at 9:29 pm (UTC)
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Stephanie Harnett replied to the discussion SL 360 v 3.12.14533.0 Slowdown Problem
"Ditto. I'm getting messages like what Tracey mentioned (see attached). If I kill the 360 Desktop App in Task Manager, everything speeds u..."
  • over 6 years ago01/27/18 at 6:34 am (UTC)
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"Thanks Steve, the client is using Tin Can and I'm publishing that way. The JS code in SL below works work well to pull the student name i..."
  • over 6 years ago01/25/18 at 6:47 pm (UTC)
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"Hey Steve...sorry about the delay and thanks for responding (I didn't have this page bookmarked so didn't see your response).  Do you kno..."
  • over 6 years ago01/25/18 at 1:25 am (UTC)
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Stephanie Harnett replied to the discussion Can Tin Can statements GET back into Storyline?
"Actually Prakash offered some code that works for this purpose - https://community.articulate.com/discussions/articulate-storyline/gettin..."
  • over 6 years ago11/27/17 at 8:50 pm (UTC)
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"I realize this is a bit dated but just wondering how I would obtain student ID with this method. I tried the above for student name and i..."
  • over 6 years ago11/27/17 at 8:49 pm (UTC)
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Stephanie Harnett replied to the discussion Can Tin Can statements GET back into Storyline?
"Does anyone know how to get the Student Name when publishing to TinCan? I can do this with SCORM but not sure how to do the same with Tin..."
  • over 6 years ago11/27/17 at 8:33 pm (UTC)
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"Following these steps fixed the error for the client. Thanks!"
  • over 6 years ago10/29/17 at 11:29 pm (UTC)
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Stephanie Harnett replied to the discussion Font changes
"Any update? I posted this in another thread:   I have a client who experienced previous not showing fonts correctly today. She updated t..."
  • over 6 years ago10/27/17 at 12:59 am (UTC)
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"I have a client who experienced this today. She updated to the latest version of SL360 this morning and after updating SL360 to the curre..."
  • over 6 years ago10/27/17 at 12:50 am (UTC)
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Stephanie Harnett replied to the discussion Review For Teams
"That's a great suggestion. I too am in this situation. I currently have 1 client who has 14 modules - so there are 14 links. I can't send..."
  • over 6 years ago10/12/17 at 2:03 pm (UTC)
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Stephanie Harnett replied to the discussion Print ANYTHING in StoryLine
"; )"
  • almost 7 years ago07/13/17 at 1:32 am (UTC)
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Stephanie Harnett replied to the discussion Print ANYTHING in StoryLine
"A creative idea that works really well! I tested it against multiple browsers and devices - it works in html 5 flawlessly. Switching to f..."
  • almost 7 years ago07/12/17 at 6:38 am (UTC)
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Stephanie Harnett replied to the discussion Increase top margin (push player down on page)
"Thanks Leslie. Well I'll look at the SDK I wish there was a easy way to just increase the Top Margin of the HTML5 file so that the course..."
  • 7 years ago03/20/17 at 11:18 pm (UTC)
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Stephanie Harnett replied to the discussion Rise layout inconsistencies
"Perfect! Thanks.  "
  • 7 years ago02/20/17 at 10:24 pm (UTC)
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Stephanie Harnett replied to the discussion New Rise feature: Custom Text Labels
"Leslie and Adam, thank you for the quick response. I totally missed the method of creating a new set. I've done that now and it works per..."
  • 7 years ago02/14/17 at 7:27 pm (UTC)
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Stephanie Harnett replied to the discussion New Rise feature: Custom Text Labels
"Thanks Ashley. Also just noticing if you change the labels for a particular course, those labels are changed for all Rise courses. Is thi..."
  • 7 years ago02/14/17 at 2:35 pm (UTC)
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Stephanie Harnett replied to the discussion New Rise feature: Custom Text Labels
"Quick question - is there a way to override the title that appears in the browser tab? For example, say a Rise course has the title of "T..."
  • over 7 years ago02/10/17 at 12:08 am (UTC)
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Stephanie Harnett replied to the discussion New Rise feature: Custom Text Labels
"Right on! This expands the usefulness of Rise so it can be used for many other types of content from websites to communications, presenta..."
  • over 7 years ago02/09/17 at 11:35 pm (UTC)