"I thought I would have to do a custom script but wanted to be sure before I got into that Thanks, Pete"

"thanks for the reply Ashley! My company policies do not allow me to share the course with you. the problem happened both in preview and p..."

"Hi Ann, Our issue still has not be resolved. We have the latest version of storyline 2, we are running office 2010. Thanks, Pete Kozak..."

"Thank you for your help"

"This is costing me a lot of time. You should be the one to open the support case, NOT your customer!"

"We downloaded from that link yesterday and with the same results. You say the correct version is Version 4 1501 717. But the version y..."

"I guess the image file does not come thought your system The file version number is 2.4.199.0"

"The location you sent this morning, is the same location I downloaded the file from this morning…. I sent an image with the details of ..."

"I just downloaded this version today. Before I try to reinstall can you confirm this is the latest and CORRECT version? Thanks You Pete..."

"Emily, We have storyline 2 running on three PCs. Two of these PCs have the same problem when opening power point files with audio. This ..."

"Hi Ashley, We have tired numerous time to uninstall and installing on this PC and get the same results importing a PowerPoint file into ..."

"Hi Ashley, The files we are working with are on the local drive, file names are short (with no Spaces or special characters). Because of..."

"Trying your suggested method does not work. When running the install it wants us to uninstall, when looking for the uninstall function it..."

"thanks!  "