"Some controls on the presentation cannot be activated.......

I did try the repair, it didn't work. I'm checking with the appropriate folks in IT to see if I can downgrade my flash player as our company all works off the same image and version of everything.

Hi Leslie,

If you're still using Update 19 of Flash it'll continue to corrupt your presentation, so you'll continue to see those error messages. Until Adobe releases an update to fix it, we recommend staying with Flash Player 18.

Also, just an FYI that responding via email includes your signature here in the forums so you are welcome to edit and update the post if you'd like to remove that information. 

It looks like you're working with Victor in your case, so he'll be able to continue to take a look at your file and share any updates with you. 

thank you.

Thank you Steve Gannon & Ashley Terwilliger - uninstalling the flash version 19 and reverting to 18 and using the repairppt file corrected my issues.

#ArticulateCommunitySavesTheDay (again)

Thanks for the update Robbi - maybe that'll be a trending hashtag on Twitter ;-) 

I encountered this same issue when trying to edit a PowerPoint file containing an M4V video and/or an MP4 version of that same video compressed by Adobe Media Encoder.

I could not save the PPT while either of those video was included. I had to delete the slide containing the video before I could save the PPT.

This problem went away when I deleted that video and inserted another video which had already been compressed to MP4 by Articulate Studio.

Hi Matt,

Did you already review the information here about Flash 19 and how it was corrupting Presenter projects when video was added? The Flash has been fixed, but if you file is corrupted you may want to follow the steps outlined in that article. 

Hi Ashley - Can you confirm what version of Flash fixes the problem?  My IT department just updated me to Flash Version 19.0.0.226.  I don't want to open up any of my projects until I'm sure that they won't be corrupted again.

Thanks.

Hi Bob,

Yup you'll want to install Flash Player 19.0.0.207 or later as the bug was identified in in Flash Player 19.0.0.185.

If they are corrupted upon opening, you'll want to utilize the steps in the article I linked to previously to fix them. 

Good question.

So the latest Flash update has 'fixed' whatever was going on?  Am I ok to update Flash now?

Thanks!,

Dave

Hi Dave! Yes, and Ashley elaborated on that as well:

Yup you'll want to install Flash Player 19.0.0.207 or later as the bug was identified in in Flash Player 19.0.0.185.

Hello,

I have a strange one regarding this....it seems like I have a set of PowerPoints that act the same way, but others are perfectly fine.

I am getting the same scenario as described.  I checked and am running Flash 19.0.0.245.

Any thoughts?

Thanks!

Dave

Hi Dave! 

Are you running the latest update to Presenter '13, which is Update 7? If so, have you conducted a repair to see if this alleviates your issue?

Hi Leslie,

Yes....I'm running the most current update.  I can do the repair and it works fine.

Does that help you at all?

Looking forward to hearing from you.

Cheers,

Dave

Hi Dave!

So, after conducting the repair, all works as expected?

Yes.....all is ok after I do 'the fix'.

Hmm......

Any thoughts?

Cheers,

Dav

Hey Dave!

Well, glad to hear that the repair was able to assist you. 

Perhaps something went awry during one of your updates that caused the sporadic issues you were seeing. 

Sounds like you're good to go! 

Thanks for sharing an update. Just let us know if you need any further assistance.