Articulate 360

I am confused by this new Articulate 360 and what it means for Articulate Storyline. Does this mean that no further development will occur on Articulate Storyline 2, standalone version? Will there ever be an Articulate Storyline 3? What about people who bought a platinum licence with an upgrade option who do not want to go to Articulate 360? Will they get a refund on the upgrade portion or will they be forced to go to 360 if they want to benefit from their upgrade purchase?

While I see that there is benefit, especially for new customers, to 360, I am still not sure that it is worth mine and my company's money to take a perpetual licence and change it to a subscription for what I perceive to only be minor feature enhancements.

I am open to be shown why the expense would be worth my while?

281 Replies
Matt Garratt
Harry Carter

Matt,

What I mean was that any interaction between you and I would be similar to beating a dead horse. I say this, you say that. I say this again, you say that again. I simply, DISAGREE with you. And unless you have clout at Articulate or can make things happen for people who agree with ME, it makes zero sense for ME to interact with YOU on this subject.

...

This is a discussion forum...created for discussions.

Harry,

You need to peace out because you are not respecting that what we are having is a discussion that has included repeated requests for clarity on what your argument actually is. You disagree...with what?! Why would you purchase the licence for $1000 a year when all you want to use is 360 with SL3 available? 

Your vacuum cleaner example makes no sense in the current situation. Don't want the dog food? Buy the vacuum cleaner outright at a lower price! There was a lot of concern before SL3 came out that the whole 360 package was the only option available. But things have changed since then.

If you want any chance of the 'brass' paying attention to your concerns, I suggest you view my (and others) as an opportunity to clarify your position rather than meaningless backwards and forwards-ing. You are quite right that if you do view responding to the community as dead horse flogging (remember I'm part of the community too) the discussion fast turns into meaningless rambling.

You want an a la carte option for users of 360 only...well I say it is available right now (just called SL3). And in the future releases, I believe those who chose to use SL3 over the 360 package will be respected and considered.

My messages are as much for the 'brass' as yours are.

Brian Allen
Harry Carter

Is this chart accurate? 

Those "top 6" features are features intrinsic to the Articulate 360 suite integration, and are only valuable to people who subscribe.

SL3 and SL360 are exactly the same, as has been said at least a dozen times, with the exception of the 360 features, which happen to be featured at the top of the comparison chart.

If those top 6 features are something you find valuable, then it's possible that the subscription for 360 is worth it after all.

Chris Pim

Here's my view for what it's worth.

I hate the two streams of development and having been a loyal customer for a few years did not want a change but felt I needed to persuade my management team to pay for a 360 licence while we had the money and I appreciate for many it is prohibitively high.

I haven't used anything else in 360 apart from Storyline as I  suspected would be the case although we might in the future.

I upgraded for one reason only...getting the new features immediately. That's what i read on the support forums and that's what I understood, that as new features were rolled out 360 users would get them first. Utterly horrible solution but those new features might save hours and hours of workarounds that I did not want to wait for.

So Storyline 3 now has equity with 360 for now (core elements anyway)...but Storyline 2 customers had to wait for months to get features such as proper responsive player and HTML5 output that actually worked as it should. Either 360 users will get new features as and when (rather than waiting for incremental upgrades of Storyline 3) or they will not. If they have to wait then that's why it may be worth upgrading to 360 if you can afford it. If there will be parity in releases between Storyline 360 and 3 then I have been sold a pup and will be not amused!

Brian Allen
Harry Carter

But at least I'm reading admittance that SL3 is NOT the same as S360.

Honestly, this is what's been killing me about this thread.

Numerous times (ad nauseam) it's been stated that SL3 and SL360 are the same, EXCEPT for the features that tie in with the Articulate 360 suite. There is no "admittance" to be made, the feature comparison chart makes it clear, Articulate staffers have made it clear, folks who have used both have made it clear. Absolutely no new revelation here, no mysteries, no cover up conspiracies...

Pierre Jouan

Sorry, but a few months ago SL3 was not supposed to be equivalent to SL360 :

https://community.articulate.com/discussions/articulate-storyline/storyline-2-vs-360-sales-policy#reply-407515

"It's also worthwhile to keep in mind that after the day Storyline 3 is released, as Storyline 360 adds additional features and diverges from Storyline 3's initial feature set, 360 content containing those new features may not open in Storyline 3."

Matt Garratt

Quite right Pierre,

It would be naive to think that SL3 will remain the same as 360 for evermore. That would make no sense from a business perspective. The point is it is the same right now, and there have been ongoing post release updates since to maintain parity.

But I think there is benefit to giving thought to the future. What would the community like going forward?

I think the backlash against 360 from a lot of loyal users, including threats to go to the competition would make Articulate strategists nervous about where to from here.

Just for fun, if I was in the driving seat, I would:

1) Maintain parity between 360 and SL3 for 12 months after SL3 release.

2) Once 12 months were up announce no more feature updates to SL3 and simultaneously announce SL4's release to be 'sometime in 2019'.

3) Continue to add features to 360 over the next 18 or so months, that would actually provide more transparency than in the past of what to expect in SL4 release. 

I don't know about anyone else, but I think this would make a lot of the angst and fear around what is going to happen in the future go away. New version updates would also help business owners make better decisions about what to do going forward.

My two-cents...I'd be interested to hear what others think/other ideas on how announcements could be improved (or maybe I should start a different forum?) I think it could still be relevant here though, as the original poster's confusion and community backlash is what really needs to be addressed in releases going forward.

Matthew Bibby

I've been an Articulate 360 subscriber since day one and I'll continue to subscribe for as long as I do this kind of work. 

I pretty much only use Storyline, yet am happy to subscribe to the full suite. I think Articulate is a great company and I want to support them as they continue to develop these tools.

It has been surprising to see that new features are being added to SL3 as I was also under the impression that they would only be added to SL360 following SL3's release. But that's cool. I think it's good if everyone gets the updates. 

My only concern about how Articulate is handling the compatibility of SL360 and SL3. I hate the idea that content developed using SL360 may not open in SL3 due to a feature mismatch. It would be great if there was an option to save a course in "SL3 compatibility mode" or at least have a way of checking if a course will open in SL3 or not. Perhaps as part of the SL360 suite, we could have access to SL3 to check such things?

Brian Allen
Matthew Bibby

It would be great if there was an option to save a course in "SL3 compatibility mode"

+1 to this suggestion, and it seems like it would be easy enough to do. I've worked with other software in the past that allowed me to save a project file in a format compatible with older versions of the software.

Allain McCallum

I don't see this happening, some of us have been requesting this option since Storyline went to Storyline 2.

Allain McCallum, Senior User Readiness Analyst
IMITS Primary Care & Community
Vancouver Coastal Health Shared Services BC
W-3.92 1795 Willingdon Avenue
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604-297-8360 ext. 438360
Allain.McCallum@vch.ca