105 Replies
Ren Gomez

Hi Rhonda,

I'm sorry to hear you're running into this issue as well! Are you using Chrome to test your published output?

If so, we do have a bug for Storyline 360 recorded where:

In HTML5, there is intermittent flickering when changing slides on a screen recording in Try mode using Chrome.

I don’t currently have any updates, but you are now subscribed to this conversation, which means as we share updates here, you’ll automatically be notified!

Rhonda Rolf

Thank you! I think it may be the way the ‘working’ indicator is designed. When I save this in the classic player, the ‘working’ indicator/clock is a circle that goes around. In modern player it seems to be a screen grey-out (which is quite distracting) to indicate transition and ‘working’
I prefer the behavior of the classic player in this respect, but then you cannot have responsive design and I prefer that the overall eLearning size adjusts with the window size, so keeping in the modern player.

Rhonda Rolf
Instructional Designer
Dell Technoloties | CFO Learning & Development
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Leslie McKerchie

I appreciate you chiming in to share your findings and results, Rhonda. As Ren indicated above, we'll be sure to share updates here when we can.

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Rhonda Rolf
Rhonda Rolf

Thank you! I think it may be the way the ‘working’ indicator is designed. When I save this in the classic player, the ‘working’ indicator/clock is a circle that goes around. In modern player it seems to be a screen grey-out (which is quite distracting) to indicate transition and ‘working’
I prefer the behavior of the classic player in this respect, but then you cannot have responsive design and I prefer that the overall eLearning size adjusts with the window size, so keeping in the modern player.

 

Maria Costa-Stienstra

Hi, everyone.

We appreciate your patience while our team investigated this.

I am happy to share some great news! We fixed the issue reported where:
HTML5: Intermittent flickering when changing slides on a screen recording Try mode in Chrome.

Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes. 

If the problem happens again, please let us know, or you can always work directly with our support engineers here.

Rhonda Rolf

Nope, still not working.  I updated my storyline and still have that terribly distracting grey screen flash between slides changing.  In the old flash versions of a project, there was no grey screen, only a 'working' symbol like the three dots you see on this one... but no silly distracting greyout screen..  I've submitted a case, but you guys really need to get this in an acceptable format.