When playing a published Storyline 360 project (v3.3.9986.0) in a Chrome web browser, I experience a single brief white-screen flash when I move/navigate between the slides/screens.
I'm sorry to hear you're running into this issue as well! Are you using Chrome to test your published output?
If so, we do have a bug for Storyline 360 recorded where:
In HTML5, there is intermittent flickering when changing slides on a screen recording in Try mode using Chrome.
I don’t currently have any updates, but you are now subscribed to this conversation, which means as we share updates here, you’ll automatically be notified!
Thank you! I think it may be the way the ‘working’ indicator is designed. When I save this in the classic player, the ‘working’ indicator/clock is a circle that goes around. In modern player it seems to be a screen grey-out (which is quite distracting) to indicate transition and ‘working’
I prefer the behavior of the classic player in this respect, but then you cannot have responsive design and I prefer that the overall eLearning size adjusts with the window size, so keeping in the modern player.
Rhonda Rolf
Instructional Designer
Dell Technoloties | CFO Learning & Development
Need new or updated training? Submit your request here.
I appreciate you chiming in to share your findings and results, Rhonda. As Ren indicated above, we'll be sure to share updates here when we can.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Thank you! I think it may be the way the ‘working’ indicator is designed. When I save this in the classic player, the ‘working’ indicator/clock is a circle that goes around. In modern player it seems to be a screen grey-out (which is quite distracting) to indicate transition and ‘working’ I prefer the behavior of the classic player in this respect, but then you cannot have responsive design and I prefer that the overall eLearning size adjusts with the window size, so keeping in the modern player.
It's no worry on our part, Rhonda. We like to leave the users in control of their content. I took a look and it appears that you created a different profile, which is where that single post exists.
We appreciate your patience while our team investigated this.
I am happy to share some great news! We fixed the issue reported where: HTML5: Intermittent flickering when changing slides on a screen recording Try mode in Chrome.
Nope, still not working. I updated my storyline and still have that terribly distracting grey screen flash between slides changing. In the old flash versions of a project, there was no grey screen, only a 'working' symbol like the three dots you see on this one... but no silly distracting greyout screen.. I've submitted a case, but you guys really need to get this in an acceptable format.
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Hi Rhonda,
I'm sorry to hear you're running into this issue as well! Are you using Chrome to test your published output?
If so, we do have a bug for Storyline 360 recorded where:
In HTML5, there is intermittent flickering when changing slides on a screen recording in Try mode using Chrome.
I don’t currently have any updates, but you are now subscribed to this conversation, which means as we share updates here, you’ll automatically be notified!
Thank you! I think it may be the way the ‘working’ indicator is designed. When I save this in the classic player, the ‘working’ indicator/clock is a circle that goes around. In modern player it seems to be a screen grey-out (which is quite distracting) to indicate transition and ‘working’
I prefer the behavior of the classic player in this respect, but then you cannot have responsive design and I prefer that the overall eLearning size adjusts with the window size, so keeping in the modern player.
Rhonda Rolf
Instructional Designer
Dell Technoloties | CFO Learning & Development
Need new or updated training? Submit your request here.
I appreciate you chiming in to share your findings and results, Rhonda. As Ren indicated above, we'll be sure to share updates here when we can.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Thanks Leslie,
Unfortunately I don't see an edit button on that particular post, :(
However I do have edit on other posts.
Maybe you can completely remove that post ?
It's no worry on our part, Rhonda. We like to leave the users in control of their content. I took a look and it appears that you created a different profile, which is where that single post exists.
Hi, everyone.
We appreciate your patience while our team investigated this.
I am happy to share some great news! We fixed the issue reported where:
HTML5: Intermittent flickering when changing slides on a screen recording Try mode in Chrome.
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If the problem happens again, please let us know, or you can always work directly with our support engineers here.
Nope, still not working. I updated my storyline and still have that terribly distracting grey screen flash between slides changing. In the old flash versions of a project, there was no grey screen, only a 'working' symbol like the three dots you see on this one... but no silly distracting greyout screen.. I've submitted a case, but you guys really need to get this in an acceptable format.
Hi Rhonda,
I'm sorry to hear you're still seeing this! I see you have a case open, and our team is currently investigating to get to the bottom of this.