iOS7 and Storyline

I administer a site for a company that has been using noodle with the iPad for nearly two years, works fine

@Douglas, I agree with Phil. One of our major clients uses Moodle and we've been working with iPad and Moodle for them for nearly two years now. Yes, there are issues you have to overcome, but that's true of most combinations of LMS and device.

Hi

did anyone came to a solution regarding Storyline courses uploaded on a moodle site and viewed on iPad ?

My setup is :

- Storyline update 5

- moodle 2.7

- trying to have users access the course through the moodle SCORM player. I would love to let users get the content for the Mobile App Player, but moodle would not deliver the content to the App.

I use the "Resize browser to fit screen" option on AS player, and open in a new windows on moodle.

It works fine on computers and iPad when in portrait position, but the player is cut when rotating to landscape. This is really a blocking issue for us because users will be reading the content in the landscape position. With the player menu adding a column on the side, the portrait position is just not usable.

I have tested outside of moodle and have to say it works fine. The issue comes from Storyline being used with moodle SCORM player. I am unable to say if the bug is on Articulate or moodle, yet I can definitely see some javascript code resizing the window to the wrong dimensions when the course is loading in landscape position.

I have seen many contributions by Dan regarding use of AS on moodle, is this a known issue ?

Thanks

Hi, 

Hopefully we'll eventually get native support for Tin Can in Moodle and be able to support the Mobile App player but it might be a while before we manage to get that all sorted - especially as no-one is currently providing funding to complete the work.

No one has reported any issues with mobile devices, SCORM  and Moodle 2.7 in the Moodle Tracker but If you could provide very specific information on how to reproduce the error it would be great if you could create a new issue.

In the Moodle Tracker issues we need:

Screenshots of the problems and full information on how to reproduce including all settings used in the SCORM (current window vs new window etc)

Information on the core Moodle theme that allows us to reproduce the issue - if your issue is with a 3rd party theme you will need to report it to the theme developer - not to me.  

A SCORM Package that allows us to reproduce the issue.

thanks,

Thank you Dan

I create a bug here : https://tracker.moodle.org/browse/MDL-45711 

Hope I did well, let me know if I should amend anything.

I encounter exactly the same issue - "landscape ipad fail with moodle scorm package" on Moodle 2.7. There is no problem on moodle 2.1. We are currently encountering it on Moodle 2.7. Please do include on the Storyline Update 6!

Hi Jimmy,

I also just replied to your post over here, so I just wanted to link them. 

From September 2013 to July 2014 and still no fix.... this is very frustrating. I even tried offering a Gold Star and a Chocolate Frog to anyone here who might find a solution but no joy. I will gladly ship these valuable prizes to any staff member at Articulate or Moodle who comes up with a solution.

I'm willing to purchase a case of beer or bottle of wine if Alcohol is a better incentive!

Hi Ray and Tyson,

Our team is working on this issue, and it's been documented here as they continue to investigate potential solutions. Since every LMS player is different it's also worth checking into if your particular LMS offers a way to force the content out of the iFrame, such as the patch that Dan linked to above specific to Moodle.

Hi Dan,

We are working on a storyline project which has iPAD compatibility. We are facing an issue with the screen dimension in Ipad via Moodle LMS. I have enclosed screenshot & output. Could you please take a look and let us know the workaround to resolve this issue?

The output screen does not fit properly when viewed on the iPAD (using Safari browser) via Moodle. A few pixels are getting out of the box on the right, and that portion of the screen is getting cut.

We are using iPad 2, running iOS 7.1.2 & moodle2.4

Regards,

Raghu

Hi Raghu,

I also wanted to let you know that Storyline Update 6 included a fix where:

• Fixed issue where HTML5 content displayed in an iFrame wouldn't size correctly in mobile Safari

This will also depend on your LMS and I know that users have shared here that newer versions of Moodle have better display of the content while in the iPad. I'd also recommend updating to Storyline Update 6 and then republishing your content to see if that fix helps.

Hi Ashley, the above issue about the browser window size being too large is been notified a long ago. I have been facing this issue for over a week now where the browser size is way to big to fit the Ipad window on IOS 7 & can't go back to the normal size when double tapped or pinched.

Any update on this would be much appreciated.

Hi Subu,

As my last post mentioned, there was a fix for the sizing issue in Update 6 of Storyline 1. What update of Storyline are you currently using? 

Hi Ashley, I am currently using the Update 8 version of Storyline 1. We published some lessons recently using this latest update and it seems that we still have that issue. The browser window size doesn't fit the layout & also when the ipad is rotated to change the view, the browser shuts down. 

Hi Subu,

You may want to look at testing outside of your LMS, as some learning management systems (LMSs) display content in an iFrame by default. If your content is misaligned or truncated in the LMS iFrame, please contact your LMS provider for support. You could look at testing it at SCORM Cloud which is an industry standard for testing LMS content to see how it behaves there as a base line.