Preview Playback Error following Oct. 8th 2019 update
Oct 10, 2019
To whom it may concern,
I have been noticing a significant drop in video frame rate when previewing a Articulate 360 Storyline project. Following an update as of Oct. 8th, 2019, I have projects I am reviewing that have video playing at approx 15 frames per second when they were playing fine at a steady 30 frames per second before the update. The Seekbar below the video slides also is moving much more slowly compared to the previous version. It will get about halfway before the end of the video. I have replaced the videos in the projects and they are still playing at a reduced frame rate compared to the source material when previewing.
Upon Publishing to an LMS or Articulate Review, these faults are no longer visible and projects are playing correctly but noticing these faults during development and editing is concerning.
If this error could please be passed on to Articulate's IT or Development team to investigate and address in a upcoming update, it would be greatly appreciated.
Thank you in advance,
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