Publish to Video is Slow

Mar 10, 2020

Hi,

I am trying to publish an 8 min Articulate Storyline 360 video and it is taking over an hour.  Is there any way to speed up publishing of these videos?

Pinned Reply
Steven Benassi

Hi Everyone!

Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!

To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.

This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.

80 Replies
Jose Tansengco

Hello Bhupendra Singh,

Sorry to hear that you ran into this snag. 

We'll need to take a look at your project file so we can get a better idea of what's happening. Having us test your file might give us a clue on what's possibly causing publishing to take a while to complete. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!

Steven Benassi

Hi Everyone!

Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!

To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.

This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.

Steven Benassi

Hi David!

Sorry to hear that publishing a Storyline course to video has been slow!

It would be easier to provide suggestions if we could have a closer look at the .story file that's giving you trouble. Would you be comfortable sharing it here in the discussion or privately through a support case?

We'll delete it from our system as soon as troubleshooting is complete!