Forum Discussion
New in Rise 360: Team Folders (Beta)
Update—October 5, 2023: Find out what we've learned from your feedback and how we're improving team folders
We're thrilled to announce that the Team Folders beta is now live in Rise 360! With it comes an enhanced dashboard experience, convenient personal organization in My View, and even more ways to collaborate with your team (as well as external teams).
Updated Dashboard
The new Rise 360 dashboard sidebar organizes content into sections: My View, Personal, Team, Deleted Items, and External Connections (if you're working with external teams).
Courses you've created alone—without any collaborators—appear in the Personal section, and courses you’re building with other collaborators appear in the Team section. When you add a collaborator to a training item, it moves into the main Team section automatically. Only collaborators on the item can see it there, so don’t worry about others accessing it.
You can create folders and subfolders in each section. And now, when you move something to a folder, it's only visible in that folder!
My View
With My View, keeping track of items you're currently working on is a snap. You can add specific items for easy access and create folders in the My View section to help organize things further. Content and folders in the My View section display only for you but can contain both personal and team items.
For the launch of the Team Folders beta, we've preserved your previous All Content view in this section. All the training items and folders that were there prior to today's launch have been added for you. This way, you can easily reference your previous view. Clicking an item in My View takes you directly to it.
Update 10/5: Now, you can move the original item without having to leave My View. Just click the more icon and select Move file. Select a location or create a new folder, then click Move.
Personal and Team Folders
With Team Folders, content created in Rise 360 is added to the section or folder you're currently in. If you're in the personal section, your training appears there. If you're in the team section, it's created there.
Collaborators can now be assigned at the folder level, saving you time. When you create content in a team folder, it automatically inherits the collaborator permissions applied to that folder. This can even be everyone on your team! All you have to do is select the Share menu option for a folder or item, then select Everyone and assign them collaborator status. Note that the current editor role is the same as the previous collaborator role.
External Connections
If you work with other teams in Rise 360, you'll see new team folders for them as well in the External Connections section. The folder names might be different from what you're used to seeing. That's because Rise 360 now uses the actual name of the organization as it’s listed in account management. This is true for your team as well. An Articulate 360 admin for the external team can modify it with the Edit Organization Name option in account management.
All Rise 360 users have access to the enhanced dashboard and My View feature. If you’re an Articulate 360 Teams subscriber, you also have access to the new Team section. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial.
We're excited about the Team Folders feature because it'll allow teams to work together even more easily. And we're releasing it in beta so your feedback can guide us as we continue to develop it. Have feedback? Click on the feedback link in Rise 360 or comment below. We can't wait to hear what you think.
I am wondering why I cannot view lessons that are shared with me. I have received emails notifying me that an account has shared copied content with me but when I log into my folders its no where to be found. Can someone please assist.
Hello Caroline,
Happy to help!
Can I ask how the course was shared with you so we can share some troubleshooting steps to check why you are unable to see it on your dashboard?
For example, if you were added as a collaborator, you can ask the owner of the Rise 360 course to send you a screenshot of the Manage Collaborators section, to confirm that you were properly added. In the screenshot below, you'll see my name listed as the course owner, with my colleague added as an editor.
If your name is visible in this section, try signing out and then signing back in again to your account to see if this helps.
Happy New Year all!
Our team are getting more comfortable using the Team folders, thanks!
I have one question around translated Rise courses.
When we translate into different languages of which I am not familiar with i.e. Russian. How can I label a course/module in such a way in English to quickly recognise them without changing the actual Russian title or course content. I wish there was a description option with Rise files for internal ID use.
Does anyone have a workaround for this challenge?
Many thanks,
Eimear
Is there a way to fully publish a Rise file that we do not own? Or this there a way to change the owner in the teams folder? Our instructional designers create new modules, and another person might review, edit, and republish as changes occur within the company. Thanks!
I have been away for an extended time and have come back and noticed the folder changes in Rise.
I now have over 70 shortcut folders and 84 public folders, with a lot of duplicates. How do I get them all into the shortcut folders, ensuring that the contents of the folders all move across?
This is messy with duplicates and singles all over the place.
I have tried to move from Public to Shortcut but it will not allow me to copy over.
Hi The Career Academy!
It sounds like you had questions about organizing team folder content in Rise 360. I'd be glad to share some insight on that!
This user guide walks you through the steps for managing your shortcuts, as well as moving content and folders.
Please let me know if you run into any setbacks, I'd be happy to assist further!
My small team has only one team license for the team. I am presently using it to build Rise microlearning but will be handing it off to another member in a couple months. How can I make it so that they can access the same file to make any future changes, updates, etc.? If there is only one person building, can they still use a Team folder to make that transition possible?
Hi Dorothy!
It sounds like you needed to pass authoring capabilities onto another team member. I'd be happy to share some insight on this!
Articulate 360 Teams can easily collaborate on Rise 360 content. Create and edit different lessons in a course at the same time or take turns fine-tuning the same content.
Would you mind sharing more information on the individual who will be receiving the content from you? Are they on a different Teams subscription with only one user seat?
Looking forward to hearing from you!
Is there a way to move previously created courses into a team folder and have that course take on the same collaborator permissions as the team folder itself, or will it always retain the original collaborator permissions if it was created outside the team folder?
Basically, we have hundreds of previously created courses that we would like to move into a team folder and allow everyone on our team to have Manager access to all the courses without having to update the collaborators on each course.Hi Dave!
It sounds like you had questions about managing content with Team Folders.
I see that you've opened a support case as well. Smart move! It looks like my colleague Robert is handling your case, and replied to your e-mail with some insight on your request.
We can continue the conversation through your case to help keep all information in one spot.
When I click on my project in the Private (...) it ONLY has + New Folder option... How do I duplicate to translate?
Hi,
I have created folders under the Team view and moved files into these folders. I have shared the files with everyone in the team, but they cannot see these in their Team folder view. Why is there Team view different to what I see in my Team view?
Hi Mandy,
It's possible that someone on your team has Team Management rights and they need to go into the main settings to allow the team to have access to the Team folder.
Once that is done, then we created a new folder that we called, "Published Modules - Shared". For our team, that meant we finished it and published it to our LMS. Now, if anyone notifies us of an error, or misspelling, etc., anyone on the team can make the edit and republish the Rise module. This helps us stay on task, provide great customer service for our LMS administrators, and not have to worry if the course owner is out of the office. In my screenshot below, I made everyone on our team a Manager for this particular folder. Editor allows anyone on the team to make edits, BUT, an Editor cannot publish it. So, we used "Manager". Our IDs keep all content private and work on the module as always and it is not until they publish to the LMS that they "move" the completed course to this folder. Once they move it, everyone has access. Hope this helps!
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Hi everyone!
In the latest update for Rise 360, we've released a new feature allowing users to select multiple items in their dashboards. Please refresh your browser windows to see the update.
- Enhanced: Multi-select items in your Private and Team folders, then move or delete them in bulk.
You can check out the release notes here.
Hope you have a great day!
I'm trying to add members to a Team folder and I keep getting an error message.
The following users do not have a Team Account. Please remove them before saving.
aid|2de75dbf-856b-4df6-9203-fe2affc34f16They are already part of our team account.
Can someone please help?
Hello Michael,
Happy to help!
I checked the account of the person you invited and it looks like they have yet to accept the invite to join your Articulate 360 Teams subscription. Kindly have them check their inbox, spam, or trash folder for the invite and accept it to address the error you're getting. You can also resend the invite from your Team Dashboard if they did not receive the invite.
