I've been developing a curriculum using Rise for the past several months. I've written 21 brief courses, but can only account for 20 of them. As I develop new courses, my practice is to duplicate an existing course, change the title, delete the old content and create the new content. The easy/logical answer is to say I accidentally overwrote the missing course, but I am VERY careful when I do this so that doesn't seem possible.
Any other ideas on how this could have happened, or if there's any where I can search for the missing course (note: I've gone through the deleted files already)?
I feel your pain Catherine. I've accidentally overwritten a course before instead of duplicating it. I'm afraid I don't know of any other way this would have happened or where you could look for an earlier version of the file.
I am in the process of exporting PDF versions of each course so I at least have something to work from should this occur again. Also am making a duplicates file and will keep two copies of each course from now on.
I thought I HAD duplicated a course before realizing I deleted courses I wanted to keep. So I created a folder to house previously developed RISE courses. And since my initial page showing ALL COURSES was getting full, I decided to segregate them into specific folders. I started moving courses using the "move to" feature but noticed they weren't disappearing from my initial page. They seem to be duplicated, and were showing in the created folder AND on the initial page. So I figured since they were in the folder I specified I could free up homepage space by deleting the courses still showing there...WRONG! When I deleted them from the initial home page, they also disappeared from the designated folder I moved them to.
You can restore a deleted course by going to the Deleted Courses container in the sidebar. Then hover over a course tile, click the ellipsis that appears, and choose Remove from trash.
Hi there, James. Currently, all of your courses will show in the All Courses view, regardless if they're in another folder. We're tracking requests to change the way this feature works.
We'll let you know if we make changes that will help with organizing your courses!
9 Replies
I feel your pain Catherine. I've accidentally overwritten a course before instead of duplicating it. I'm afraid I don't know of any other way this would have happened or where you could look for an earlier version of the file.
Thanks for the quick reply - I figured.
I am in the process of exporting PDF versions of each course so I at least have something to work from should this occur again. Also am making a duplicates file and will keep two copies of each course from now on.
This once again raises the issue of being able to make some kind of offline backup of Rise courses.
Articulate has said that it's not on their radar, but many people have been asking for it:
https://community.articulate.com/discussions/rise-360/saving-rise-source-files-to-local-hard-drive
I thought I HAD duplicated a course before realizing I deleted courses I wanted to keep. So I created a folder to house previously developed RISE courses. And since my initial page showing ALL COURSES was getting full, I decided to segregate them into specific folders. I started moving courses using the "move to" feature but noticed they weren't disappearing from my initial page. They seem to be duplicated, and were showing in the created folder AND on the initial page. So I figured since they were in the folder I specified I could free up homepage space by deleting the courses still showing there...WRONG! When I deleted them from the initial home page, they also disappeared from the designated folder I moved them to.
Is this supposed to work this way?
I understand your frustration as the Rise folders don't work like typical folders.
Your course should be in the Deleted Courses folder.
That would affect their business model. Currently you have to keep paying the full fee even to store a course.
Hello, James!
You can restore a deleted course by going to the Deleted Courses container in the sidebar. Then hover over a course tile, click the ellipsis that appears, and choose Remove from trash.
Yep, I got it back, thanks Karl, Alyssa! Alyssa, is their anyway to move old courses off my initial page WITHOUT deleting them?
Hi there, James. Currently, all of your courses will show in the All Courses view, regardless if they're in another folder. We're tracking requests to change the way this feature works.
We'll let you know if we make changes that will help with organizing your courses!
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