First up, Rise is awesome. I'm really impressed by the responsive functionality so far. My challenge, however, seems to be exporting. It seems to be stuck at the Processing stage. Should I be seeing a progress bar? How long is a standard export supposed to take?
I'm using the trial in Chrome (Version 54.0.2840.99 m) on a Windows 10 machine and will try Firefox now too.
Also, if you use that page to subscribe for updates you should get those in your email and you'd see that block templates and exporting are back to working normally!
As you've noticed, we're currently experiencing an issue that prevents exporting courses in Rise 360. We've made a note of this on the Articulate Status page. We're working on fixing it and will update that page as soon as we've found a solution.
We're sorry for the inconvenience! Thanks for your patience.
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Thanks Ashley. I also reported that the Articulate Status page is broken. Your link drops to:
Amazon strikes again:)
Hi Steve,
Opens normally for me - pointing here: https://www.articulatestatus.com/
Also, if you use that page to subscribe for updates you should get those in your email and you'd see that block templates and exporting are back to working normally!
Hmm... Must be our network. Odd that this is blocked but the statusgator destination is still accessible.
Is anyone else experiencing export issues with Rise? They are taking a lot longer than usual.
Hi Roni,
As you've noticed, we're currently experiencing an issue that prevents exporting courses in Rise 360. We've made a note of this on the Articulate Status page. We're working on fixing it and will update that page as soon as we've found a solution.
We're sorry for the inconvenience! Thanks for your patience.
This discussion is closed. You can start a new discussion or contact Articulate Support.