Rise issues with videos on LMS
Feb 17, 2021
Good afternoon. I have two Rise courses that are video intensive and are required viewing for several thousand learners. Each course has several lessons, and each lesson has several videos. A key design requirement of these courses is that the videos must be watched in full to complete a lesson; fast forward has been disabled. Both of the courses are exported to LMS, SCORM 2004, 4th edition and reside in a restici LMS. Nearly 20% of the people taking one of these classes run into issues where their progress is not recorded. Would it be possible to ask you to look at one of these courses to see if you can identify any issues with their design that we can fix? Thanks for your attention, and I look forward to hearing from you as soon as possible.