Rise Storyline block showing a play button


I am developing a Rise module where I am including a couple of Storyline blocks. I am using 2 SL blocks in the same Rise section. When you reach the first one, it just shows a dark grey background with a play button in the centre. When you click the play button the SL block is active. However, the next in line SL block the SL block displays the content of the slide and I can access it without pressing a play button. Why is there a play button in the first SL block? I don't want the play button to show. There are no video or audio files in the SL slides. There are no timeline triggers in the base layer either. I have used SL blocks in other sections of this Rise module and they don't show the Play button. I have attached a screen shot. Thanks Cheers Gerry

13 Replies
Alyssa Gomez

Hi Steve!

You'll see the play button covering the Storyline Block if there is audio or video on the first slide. Learners just need to click the play button to start the slides, and the media will play as expected. This is expected behavior since Chrome requires a "click" to allow autoplay of media.

You can prevent this by adding an intro slide to the beginning of the Storyline block that contains no media files.

Nicola Fern


is this still expected behaviour if there is media on the slide but not on the base layer?

I had a single slide interaction that was working fine. It plays audio by jumping to layers when you click the buttons. I made some small changes to improve usability after it has been up for a long time (I removed the seek bar, which was confusing people, and now have play, pause and restart buttons on each layer). Now, when I have re-uploaded the SL object to review, it loads with the black box. Any idea if this *should* be happening, or if it’s a bug



Rupert Abel

Something I have noticed here though, I assume people are talking about running the output on a PC?

I find if I run the output on ipad or android phone, the play button is always above the content to play it, without the slide having any media on it.

In fact to demonstrate this , I created a storyline file with just 1 screen and a text box on it. Nothing else.

This is far from ideal. You want the content there ready to play on an ipad/android phone, you do not want the user having to press a play button.

Does anyone know a solution for this or is this just the way it goes? Thanks.

DJ Irvin

In my Rise lesson there is one Storyline block.  On a PC no play button appears.  On a tablet the play button appears and when clicked the Storyline block plays.  That's all good!  BUT when I preview on a phone the play button apprears (which is okay) BUT it does now respond when I click the play button.  Nothing happens.  

Any ideas on why it would play on a tablet but not on a phone?