32 Replies
Ashley Terwilliger-Pollard

Hi Natalia,

Although you may have linked the same resources in your Rise course as your Storyline course, they are two different tools with drastically different settings and publishing engines, so I wouldn't expect them to be the same size upon export. If you are seeing a major difference in size and it's impacting your course, our team would be happy to take a look at both and figure out if there is something happening to cause such an increase. Can you share a copy of the .story file and the Rise export with our Support team here?

Sara Kelly

I've noticed a similar thing happening when publishing in Rise.  Usually storyline compresses video and images etc.  However, in Rise it actually increases the file sizes of videos, sometimes tripling the file size.  For customers who have a SCORM file size limits, I have had to unpack the scorm, compress the videos, reinsert and repackage the SCORM. More of an issue with courses that use a lot of video content.

Ashley Terwilliger-Pollard

I'm sorry to hear this is slowing you down, Brenda - and I see you've submitted a case to our Support Engineers as well (# 01046615 for my reference). You're in good hands, and they'll take a look at your Rise course and be in touch soon. I'll follow along as well so that I can update this forum discussion. 

Sharon Lehman

One of my SMEs re-recorded the original videos I did and they were massive! I found some of my SCORMs were too big to upload into Moodle (anything over about 50MB it would not take). Some of the things I did to solve this were:

  • broke my topic into smaller chunks (had 4 rises for the one topic)
  • hosted the videos on YouTube as unlisted and then embedded the clip into the rise (instead of uploading the video into rise)
  • hosted the attachment files in my Moodle, copied the URL, linked to the URL in the rise and then exported to SCORM

It seemed to be the videos and embedded attachments that made it huge (understandably) so this worked for me.

Sara Kelly

Something I did as a work around was unpack the scorm file, in the content folder I compressed the video files, replacing the videos with the compressed versions with the same file name (I use handbrake to compress, great at reducing size without degrading quality. I then re-zipped the file and it significantly reduced the overall  scorm file size.

Ashley Terwilliger-Pollard

Hi Jim,

Lee was working with my colleague Miker in a support case and we were looking to get copies of the video files he was using. I'll open up a case for you as well - and our team can reach out to get some samples to help us further investigate it! 

Stay tuned for an email from Support@articulate.com

Lee Rodrigues


I made a copy of my large Rise course and exported it for testing purposes. I then ran all my videos through Adobe Media Encoder to reduce the file size of the videos by about 50%. I uploaded all those videos and exported the course. The file size was the same!

It turns out, Rise does an excellent job of reducing file sizes of videos with its own compression. I am very impressed with this feature.



I signed up for Sprout video and embedded all my videos into Rise from Sprout. This provided wonderful analytics from Sprout and brought my files size from 295 MB to 29MB. The course performance is much better. 

Still loving Rise!


Ashley Terwilliger-Pollard

Hi Lee and Jim,

Great news! We released an update today for Rise that included a enhancement for the issue we've discussed here: 

    • Enhanced: We now compress videos in Rise so they have smaller file sizes while still maintaining high quality.

You can see the full Rise Version history here. 

Let me know if you need anything else! 

Ashley Terwilliger-Pollard

Hi Jim,

It has been rolled out to Rise - can you try exported your course another time?

If you were in an active session of Rise that may explain a possible delay in that enhancement's availability. Try logging out of Rise, closing the browser, and logging back in to make sure it's got a fresh start! 

If you still see the large file size, let me know and I'll start a support case for you or you can connect with our team directly here! 

Leslie McKerchie

Hi Adam! We did have an update to Rise on 6/13/17:

Enhanced: We now compress videos in Rise so they have smaller file sizes while still maintaining high quality.

Please note that the file size will still be larger than the original file because we have to normalize the bitrate with what AWS supports. The issue shared above had files tripling in size, which was not expected.

Adam Alexander

Thanks for clarification, Leslie.

Sara's tip above  of replacing exported media in SCO worked for me to get the file sizes down as much as possible, though it does seem like unnecessary double-handling.



Martika Cox

Hi Siobhan,

Thanks for reaching out.

Rise automatically optimizes media for faster download with the goal of maintaining the best quality.

However, there isn’t a way to manually compress media files in Rise. You can check out our best practices for media files in Rise right here

I hope this helps - let me know if you have any more questions!