"Thanks Lauren, Yes, we've asked our LMS support crew and we need to use IE. It's not compatible with other browsers. This is an od..."

"Hi, and thanks for this post, it's exactly what I need. I have the same problem, so then republished without the 'launch player in n..."

"Yes, we've stepped through these steps. I'm happy to work with the engineers. "

"Hi there, I'm using windows 7 and have this same issue too. Will this be fixed in the next update?"

"This is working exactly how I want it too. Brilliant, thanks again for your help Nicole. I'll keep practising :)"

"Thanks Nicole, I'm not following. Do you have an example you can direct me too?"

"Thanks Nicole, and thanks for making this really easy for me to follow. One other thing that's pop up...  I would like to see the tick a..."

"Hi Alyssa, I just ran some tests and found that the blank screen is only happening when authoring Rise content. Viewing content is fine..."

"Hi, this is happening to us too and our LMS uses IE11. When we launch Rise via IE11, we get a blank screen. Will this be fixed so we ca..."

"Thanks, it's a fantastic tool and we've been using it heaps. I might add this as a feature to help our SME's when they want to upload a s..."

"Thanks, I look forward to that :) All good with upgrading files."

"Thanks Wendy. Ideally we would love to see pass marks of 100% in the LMS, so if there is a way of doing this, please let me know. FYI: ..."

"Brilliant, this worked. What a team! Thanks a million :)"

"I just tested the course on Scorm Cloud and the manifest is good. When I try one assessment and pass 100%, I get a score of 45.83% and no..."

"Hi Wendy, thanks for the tutorial. My course has two separate assessments. I would like the user to complete one assessment only to pass..."

"Not a problem, it's been forwarded to the QA team. I'll keep you posted."

"FYI, the support case #00989583 needs to remain open. I have other issues with this project that needs attention."

"Great, this worked perfectly for viewing locally when published to CD. Thanks again."

"Thanks Leslie, I've raised a case via Platinum membership support #00989583. I have also published the project for WEB and when preview..."

"Thanks Wendy, So how do I get around it so I can preview my project during build phase (preview mode and published mode locally) with a ..."

"Hi again,  When I upload this screen recording to our LMS, the resolution is a lot clearer (in IE 11). See image attached. Check out the..."

"Thanks Ashley, it appears that the course performs really well in the SCORM cloud, so I'm now approaching our LMS support team. Thanks ag..."

"Thank you, you’re a gem!   [cid:image001.jpg@01D1B760.713D9620]"

"Thanks, I didn’t get a case number. I’ll try it again.   [cid:image001.jpg@01D1B760.713D9620]"

"Hi, thanks for that. I've raised a case and will send through the case number once I get one."