"I am having a similar problem.. This is probably related to the update from an SL2 project to 360 (it most likely was originally an SL1 f..."

"Hi Alyssa That was indeed the problem... I must have missed the update notice so I was still running an older version. Did the update an..."

"I've also used scrolling panels in Storyline 2 and had great success. The project I've been doing is taking jpg's of pages from a paper w..."

"Hi Ashley I think you are correct... after a bit more testing the projects that had problems with the update were indeed originally crea..."

"Hi Alyssa Not really a great solution... I have about a dozen courses with an average of about 60 storyboards. I was hoping for a bug fi..."

"I was never able to get bullet points to animate correctly in a text box in previous versions of Storyline so I've always created a separ..."

"Don't use a menu or the seekbar... Try this: Shift-Tab through the slide till there's a yellow box around the disabled next button the..."

"I've created multiple courses in Storyline 2 using the disabled state for the Next button to restrict the learner from clicking through t..."

"Hi Ashley The only email I've received from support@articulate.com was from Justin Wilcox on Dec 2. I checked all my spam folders and th..."

"I received a reply right away this time. This is the case number 00442289"

"I got a confirmation when I clicked the submit button but never received any emails... I'll try and submit again"

"It's been a week now and I've had no contact from support. Should I just resubmit?"

"Thanks Steve I have submitted a support case as Ashley had suggested."

"I had always used the recommended settings"

"Hi Steve I did try that but even at the highest compression setting (1) in SL2 it was still creating much larger files"

"So I guess there is no solution to this problem. It's basically a deal breaker for me as the file sizes exceed the maximum that I can hos..."

"Hi Ashley There must be an issue with my video files then. I've always used the best quality that I have which are flv files and sometim..."

"Hi Ashley I haven't changed any compression settings. When I looked at the compression tab it's greyed out and won't allow me to change ..."

"The publish settings are identical and neither had mobile version selected. I tried creating a new project in sl2 and imported all the sl..."

"When publishing a storyline 2 file that was created in storyline 1 the SCORM output zip file is about 3 times larger. Storyline 1 78 mg....."

"I have a problem with the video controls not working. I've created play and pause buttons that cover the video controls until the video e..."

"With the project I'm working on I had to restrict the learners so they can't click through the slides without seeing the entire timeline ..."