"This is frustrating.  When running a screen the first time through everything works fine.  The sequence stops when the pause layer is act..."

"I've been dealing with the same 'pause' layer issues for months and am still waiting for the 'release' that will hopefully resolve it.  F..."

"Christine, thanks for the following up. Yes, I tried that and it didn't change anything. Frankly, if it did work, we couldn't tell 100s..."

"Is there an ETA on when the update will be available?  Several courses on on hold until this bug is fixed."

"Peter Anderson said: Sorry, CK1.  Just saw your post here.  Are you able to share your project file with us so we can test it out?  Th..."

"Yes, I tested it on Scormcloud and it showed completion when using both PC and Safari (on a Mac).  However, the course will not launch vi..."

"I'm working on a course that will launch fine on the PC and iPad, yet will only score completion on the PC.  Yet, it won't show any compl..."

"I'm having a very similar issue.  The course will not play on iPad via ScormCloud...after clicking play, the screen just goes blank.  Ye..."

"Thanks for the info.  I'll be standing by anxiously waiting for the latest update...although my timeframe is short so hopefully it's pret..."

"I have the exact same problem.  Has there been a resolution to this yet?  This is a pretty big bug that causes a lot of problems if it ca..."

"I found why it's doing that.  The box has to be removed on the Feedback Slide Master section.  For some reason it automatically thinks a ..."

"I'm trying to add a transparent layer, but whenever I add a layer it automatically has a big grey box in it as a background and I can't g..."

"It still isn't resolved, but I'm glad you wrote because I wouldn't have looked in my spam folder for the response email otherwise.  Basi..."

"Correct, the video is the only part that freezes."

"Here's another detail. When running the screen, the seekbar indicator continues to advance even though the video clip that's at the start..."

"I checked with a couple of them and it's set to Off (like mine).  BTW, for the problematic users the video eventually plays sometimes whe..."

"Thanks for the quick response.  Here are some more details.  It's driving me crazy. I'm using iOS 6.1 and it works fine. The other users..."

"hi, I have a course where all the content is in the video clip.  When published it works fine for some (pc and ipad), but for others it j..."

"Is there an efficient way to select an object in a layer when there are several layers and objects within a timeline?  Currently, it seem..."

"Liz Horsley said: Hi there, Did you find a solution to this problem? I'm also experiencing a black screen appearing at the end of videos..."

"Peter, The error may be due to the files not being able to be downloaded when coming from an https site. Is there any configuration that ..."

"Thanks Moe/Peter, I have confirmed that MP4 is listed as a MIME type.  They were also able to launch the same files from a different serv..."

"Correct, this is not being launched from an LMS.  It's a password protected corporate site.  Unfortunately, I can't give you login creden..."

"Peter, Based on the link you provided (summary below) it sounds like there are only two issues that could have caused the error prompt. ..."

"I've just discovered that the Storyline iPad app will not download content from a password protected site.  Unfortuntately, this is what ..."