Crystal Horn
Crystal Horn Staff
Senior Manager, Customer Support Operations at Articulate
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Crystal Horn replied to the discussion Review Quiz does not move to next scene
"Hi Mitchell!  It sounds like you'd like to include the content slides from other scenes on your Quiz Review; I'm assuming the Simulations..."
  • almost 9 years ago08/04/15 at 1:09 pm (UTC)
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Crystal Horn replied to the discussion Set TextEntry to the typed value when user presses the enter key
"Lizzy, I'm glad you were able to find a workaround, and thanks for keeping the community in the loop!"
  • almost 9 years ago07/22/15 at 2:51 pm (UTC)
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Crystal Horn replied to the discussion Set TextEntry to the typed value when user presses the enter key
"Hi Lizzy.  So I was able to get it to work with some trigger and conditions adjustment when the score was under 50, but it would not work..."
  • almost 9 years ago07/21/15 at 4:49 pm (UTC)
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Crystal Horn replied to the discussion Set TextEntry to the typed value when user presses the enter key
"There are some different triggers we could use to help you accomplish your result...tell me a bit more.  What do you want to display when..."
  • almost 9 years ago07/21/15 at 1:20 pm (UTC)
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Crystal Horn replied to the discussion Base layer objects disappear when adding a new layer
"Hey Barry!  We're glad you could figure that one out!  Check out this tutorial on Working with Layers, if you haven't already, for more i..."
  • almost 9 years ago07/16/15 at 8:27 pm (UTC)
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Crystal Horn replied to the discussion Set TextEntry to the typed value when user presses the enter key
"Hi Lizzy.  Welcome to Heroes! The enter key should behave in the data entry fields as follows: *  If the data-entry field is tall enoug..."
  • almost 9 years ago07/16/15 at 8:07 pm (UTC)
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Crystal Horn replied to the discussion activation
"Hello Nkaba!  Welcome to Heroes.  Try double checking that you are entering the correct serial number for each product; sometimes enterin..."
  • almost 9 years ago07/13/15 at 2:39 pm (UTC)
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Crystal Horn replied to the discussion Buttons not working correctly
"Hi Kendra!  We will have our support team take a look at your file as we discussed on the phone.  Feel free to update this discussion wit..."
  • almost 9 years ago07/10/15 at 6:40 pm (UTC)
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Crystal Horn replied to the discussion Anyone had issues publishing Storyline 2 courses to their desktop?
"Hi Adam!  Welcome to Heroes. File and directory names that are too long will not publish properly.  Be sure the file paths to your proje..."
  • almost 9 years ago07/10/15 at 6:16 pm (UTC)
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Crystal Horn replied to the discussion Quizzes Recording Wrong
"Ok, I will do! :)"
  • almost 9 years ago07/08/15 at 7:26 pm (UTC)
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Crystal Horn replied to the discussion Quizzes Recording Wrong
"I'm sorry this has been such a mystery!  Let us know if you get further information on the commonality of the users. It looks like you m..."
  • almost 9 years ago07/08/15 at 6:53 pm (UTC)
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Crystal Horn replied to the discussion Quizzes Recording Wrong
"Hi Jennifer! Welcome to Heroes. It sounds like only some users are experiencing the problematic reporting. Are you able to differentiate..."
  • almost 9 years ago07/08/15 at 3:13 pm (UTC)
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Crystal Horn replied to the discussion Error message
"Hi Chetana, Welcome to Herores! It appears that you are working with Storyline 2. Have you clicked on the “information” link in the erro..."
  • almost 9 years ago07/07/15 at 6:10 pm (UTC)
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Crystal Horn replied to the discussion storyline 1 loading issues
"Hi Lissbeth, Welcome to Heroes! I’m sorry you’re having problems opening Storyline 1. This article may be able help you repair Storyline..."
  • almost 9 years ago07/06/15 at 7:57 pm (UTC)
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Crystal Horn replied to the discussion Error Message
"Hi Keri, Welcome to Heroes! Are you working with Storyline 2 on your local drive? We found an article that may be able to help you: htt..."
  • almost 9 years ago07/06/15 at 6:15 pm (UTC)