"Hi Kim!  Just to connect these two posts, I'm sharing Tom's response here for others who might come across this question.  Thanks again!"

"Candice, do you have a folder called "Originals," as described here in the Citrix article detailing where recordings are stored? Also, i..."

"Hi Candice!  Our team was able to reproduce the issue of a GoTo Meeting .mp4 recording showing a blank screen in Replay.  We were able to..."

"Since those workarounds are not supported, I would definitely defer to any input the users in our Community have to offer!  In the meanti..."

"Hi Jill!  Thanks for reaching out. It sounds like you are including 4 quizzes in one presentation using Presenter.  You will have the op..."

"Hi there; welcome to Heroes! It sounds like you would like the learner to pick up where they left off in the video when resuming the slid..."

"Hi Pip!  Thanks for reaching out.  Does your Surface Pro have a high resolution display?  If so, you may find that user interface element..."

"Hi Zelda!  Thanks for reaching out, and I'm sorry that you're experiencing this issue.  Narration recorded in Powerpoint is not importing..."

"Enable or disable closed captioning effect across slides and scenes."

"Hi David!  That is an awesome example!  Love the gears. I had a thought-  the text box seemed to be blocking Oval 17 from being entirely..."

"Hi Pranith!  Have you seen this knowledge base article about the tutorials loading on the start-up page?  It has some ideas about why it ..."

"Hi Donna!  Our support team would be able to help with this.  We could get some more information from you and take a look at your file, i..."

"Jette-- I wanted to jump in here too.  I'm able to toggle between the layers on the Slide Layers panel, not by clicking the boxes, but by..."

"Hi Teresa!  Thanks for reaching out to us.  Here are my recommendations:   Go into your Task Manager and be sure to end all Articulate p..."

"That's great news.  Enjoy the holidays!"

"Hi Keith!  It sounds like your Articulate tab in Powerpoint is malfunctioning. If you could, first check to make sure you’re on the late..."

"Hi Grant.  Thanks for reaching out!  We have some information here about the publishing to Word process ending before completing.  Test o..."

"Lissbeth, I found this article for you, too.  It deals with viewing your content in its intended environment, i.e. on a website if publis..."

"Hey Rod.  Sorry about the troubles with iOS 9.   We discovered that Apple made some changes to the way that apps launch, causing our con..."

"Hi Paolo!  Thanks for sharing your project file.  I wonder if you can achieve your desired results using a Pick One interaction, rather t..."

"See how well you know basic geometry terms!"

"Ok, and let us know if there's anything we can do for you in the way of testing!"

"Hi Pryce.  Your question is a good one; thanks for reaching out.  I see that Simon has given you some ideas about using variables in coop..."

"Hi Tom!  I'd be happy to help with your project.  Could you describe which graded question you are using, and if you are trying to acheiv..."