Crystal Horn
Crystal Horn Staff
Senior Manager, Customer Support Operations at Articulate
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"Hi Vanessa! I'm sorry for the delay in our response. While the content hosted in Reach 360 can be localized for French speakers, the inte..."
  • 2 months ago03/22/24 at 10:55 pm (UTC)
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"Hi there, Babli! Clicking to request Reach 360 will send an email to the admins on your Articulate 360 Team. You can see your admins by l..."
  • 2 months ago03/22/24 at 10:53 pm (UTC)
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Crystal Horn commented on the article New in Rise 360: Team Folders
"This is great feedback, Daniel. Thank you!"
  • 8 months ago10/03/23 at 3:24 pm (UTC)
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Crystal Horn commented on the article New in Rise 360: Team Folders
"Hi there, Matthew! When Rise 360 content is in a Team folder, it's considered shared content at that point. When a user is removed fr..."
  • 8 months ago10/03/23 at 3:23 pm (UTC)
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Crystal Horn commented on the article New in Rise 360: Team Folders
"Hi Chris! Everyone will have access to Rise 360 Team Folders. Since we're releasing it as a beta, there will be an opportunity right in R..."
  • 8 months ago10/03/23 at 2:55 pm (UTC)
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"Happy to have you, Sarah!! Congrats."
  • 4 years ago04/24/20 at 7:56 pm (UTC)
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"Hi, Dennis! You are free to edit and distribute these courses as you'd like. We ask that you include "This course was created with Articu..."
  • 4 years ago04/22/20 at 7:37 pm (UTC)
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Crystal Horn commented on the e‑learning example Rise 360: COVID-19: What You Need to Know
"Hi Socrates! Yes, you can. If you can add "This course was created with Rise," that would be great!"
  • 4 years ago03/18/20 at 2:06 pm (UTC)
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Crystal Horn commented on the e‑learning example Rise 360: COVID-19: What You Need to Know
"Hello Antoine! Here's a blog post from Lucy, our president, on 6 Things you Need to Know to Spin Up a Remote Workforce Quickly: https:..."
  • 4 years ago03/18/20 at 2:04 pm (UTC)
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Crystal Horn commented on the e‑learning example Rise 360: COVID-19: What You Need to Know
"Hi Natalia and Michaela! Yes, please feel free to translate your copy and share it as needed. Thank you!"
  • 4 years ago03/18/20 at 2:01 pm (UTC)
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"Hi Liz, and Sindy! I'm excited to let you know that we just released update 19 for Storyline 360! It includes new features and fixes - c..."
  • over 5 years ago08/21/18 at 8:18 pm (UTC)
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"Hi Erin! Sorry we missed you here. How are you making out with your Storyline blocks in Rise? We released a Storyline 360 update that ..."
  • almost 6 years ago07/02/18 at 2:58 pm (UTC)
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"Hey, Osmar. What you're describing is the intended behavior for Storyline content on a phone. It's the same approach for how iOS handles..."
  • almost 6 years ago07/02/18 at 2:45 pm (UTC)
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"Storyline blocks won’t work when you click the smartphone preview icons in Rise, but they’ll work as expected in published output on smar..."
  • almost 6 years ago07/02/18 at 2:43 pm (UTC)
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"Hi Simon. You're right -- we've been working toward a translation feature in Rise. We aren't quite ready to estimate a release timefram..."
  • 6 years ago03/01/18 at 2:37 pm (UTC)
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"Hello, Lior! Thanks for asking. RTL support is planned for Rise! We'll let you know when we have more information we can share about t..."
  • 6 years ago03/01/18 at 2:33 pm (UTC)
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"Hi Rebecca! I'm really sorry we overlooked your question here. Yes, you can include HTML5 in your publishing options for Storyline 2. ..."
  • almost 7 years ago07/26/17 at 4:25 pm (UTC)
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Crystal Horn commented on the article Announcing Articulate 360
"Hi Jed! We'd be happy to give you a hand. You can work with our support engineers to make sure you get prompt help with setting up your..."
  • 7 years ago02/14/17 at 2:02 pm (UTC)
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Crystal Horn commented on the article Announcing Articulate 360
"Hi Virak- yes, you can install Articulate 360 on 2 computers! https://articulate.com/support/article/Articulate-360-FAQs-Sales-and-Suppo..."
  • over 7 years ago11/28/16 at 2:11 pm (UTC)
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Crystal Horn commented on the article Announcing Articulate 360
"Hey there Harry! Thanks so much for the positivity! Can you reach out to our success team on what your pricing options are? sales@..."
  • over 7 years ago11/22/16 at 4:44 pm (UTC)
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Crystal Horn commented on the article Announcing Articulate 360
"Hey there, Elisha. I wanted to let you know that you initially need to be connected to the internet to start using Articulate 360 deskto..."
  • over 7 years ago11/16/16 at 5:23 pm (UTC)
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Crystal Horn commented on the article Announcing Articulate 360
"Hey Pedro - I just wanted to follow up with you. Were you able to get into a case with our support engineers? I'm happy to follow along..."
  • over 7 years ago11/12/16 at 2:31 pm (UTC)
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"Hi there, Kurt. Are you still having trouble with the video? What browser are you using? Maybe we can help to figure out what's going ..."
  • over 7 years ago11/10/16 at 1:28 pm (UTC)
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"Hello Keith! Storyline 360’s superior HTML5 output and new responsive player give learners the best viewing experience on tablets and sm..."
  • over 7 years ago11/10/16 at 1:26 pm (UTC)
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"Hi there, Bruce! I just wanted to provide you with the latest approach we've taken regarding accessibility support, including for Articu..."
  • over 7 years ago11/10/16 at 1:16 pm (UTC)