"Thanks for responding so quickly. My filename lengths are approximately 100 characters, but I haveused spaces in names almost all the wa..."

"I am having intermittant results with losing audio from an Engage interaction after publishing.  It is still there in the unpublished ver..."

"I'm getting emails from several people. Let me summarize. My primary issue is that I can’t get Quizmaker Email or Printresults to work co..."

"My next project has the same problem. It doesn't seem to be able to recognize a change when asked to publish. I tried the workaround (abo..."

"Thanks,"

"The DPI was still correct, so I went your next suggestion and uninstalled the Microsoft update  (KB2753842) , restarted the computer, and..."

"I have a new strange problem. I just completed a project and have been testing throughout. I'm using Engage (tabbed interaction) and Quiz..."

"Files uploaded. Case # 00318231"

"Thanks Christine. I had done that, but did it again. Still no email results content using IE9, but still works fine using Chrome and Fire..."

"I can't find the security or privacy settings that will allow IE9 to create a Quizmaker Report using IE9 as the browser that has the quiz..."

"Peter, I just tried to FTP to my web site. I tested the connection and that worked fine, but I got the message: "Unknown error. Files cou..."

"The send email report thread is very long and has too many variables.Articulate's comments almost all go back to Brian Batt's tutorial.Un..."

"Will do."

"Thanks for responding so quickly Peter, but that does not address my problem. I can't get the quizmaker results to either print or email...."

"I agree with Christie and add that the print function has never worked at for me. If you are not planning on fixing this problem, have yo..."

"Failing to find a suitable alternative, an inelegant solution is to note the position of the longest match and add spaces to make the sho..."

"Peter, referring to your post on the 18th, How does this help? When I change to Choice box it snaps back and if I force the text box to e..."

"Mike, Thanks, I will do that when I get my head above water. Doyle"

"Mike, Yes, I did a repair with no change. I might be a setup problem with my computer but.... don't know what. I can do a workaround by ..."

"Mike, Here is a shorter piece. I hope it arrived. I see nothing to indicated that the file uploaded correctly. :-( Doyle"

"Mike, I now have a smaller sample to send. How do I get it to you?  I have also found a workaround. If I load the file in Microsoft Movi..."

"It is quite large, so is problematic. Can I reinstall just Video Encoder or would I need to reinstall all of Studio 09? Is it significan..."

"I have a version outputted to .mp4 also.  I'm not sure what editor is being used, but I know it is done on a Mac. I'm beginning to wonder..."

"What codex(s) does Video Encoder accept..... or what extensions does it open? I have a video saved as a .ds and as a .m4V and both open w..."

"I uploaded it earlier today. Case #00295261  Thanks!"