Emily Ruby
Emily Ruby
Senior Technical Support Engineer
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Emily Ruby replied to the discussion Importing Engage FAQ into Storyline
"Hello Sylvie, Currently, Articulate Storyline doesn't support importing content directly from Articulate Presenter '13, Articulate Quizm..."
  • over 9 years ago08/29/14 at 11:30 am (UTC)
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"Hello Amy, It would be helpful to see the file so we can look at the way you have the triggers and variables set up. In the meantime I h..."
  • over 9 years ago08/29/14 at 10:44 am (UTC)
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"Hello Zhenyu, Unfortunately this is not something Storyline supports. You can check with your LMS to see if there is a way to send someth..."
  • over 9 years ago08/29/14 at 6:44 am (UTC)
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Emily Ruby replied to the discussion Problem customizing "Review Quiz"
"Hello Karen and welcome to Heroes! When you create a quiz, you have the option to modify the correct feedback layer, which will pop up w..."
  • over 9 years ago08/28/14 at 1:39 pm (UTC)
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"Hello Kevin! Since this is only a small portion of users, do you know if this is occurring in one particular web browser, or in multiple..."
  • over 9 years ago08/28/14 at 7:16 am (UTC)
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Emily Ruby replied to the discussion Final Test Questions
"Hello Lora! Storyline is designed primarily as an elearning development tool to be used in conjunction with Articulate Online or your o..."
  • over 9 years ago08/28/14 at 6:54 am (UTC)
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Emily Ruby replied to the discussion Menu item
"Hello Charles! Articulate Storyline doesn't show results slides in the menu when previewing or publishing, by design. If you would like t..."
  • over 9 years ago08/27/14 at 11:13 am (UTC)
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"Hello Jill! We are sorry to hear of your issue. Can you please let me know what update of Storyline you are using? Also, have you tested ..."
  • over 9 years ago08/26/14 at 11:26 am (UTC)
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Emily Ruby replied to the discussion Articulate on Android Device
"Hi Eugene, and welcome to Heroes! The Storyline content may work on some Android devices. Unfortunately, Articulate does not support And..."
  • over 9 years ago08/26/14 at 9:55 am (UTC)
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Emily Ruby replied to the discussion Print Results
"Hi Kelly and welcome to Heroes! Since you are testing the content locally, it can cause security errors, and elements of your content to..."
  • over 9 years ago08/26/14 at 9:37 am (UTC)
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Emily Ruby replied to the discussion Trigger an email ...with a subject?
"Hello Julie! Unfortunately adding a subject line to the email trigger is not an available feature with Storyline. We have seen others wi..."
  • over 9 years ago08/26/14 at 8:30 am (UTC)