"My work around was to add a dummy opener with a trigger and a play button. Once they clicked the play button, it launched. No..."

"When you have your Rise 360 module open, you will go to the right side and click on Share...then you'll see it. I included a pic."

"Resolved! First I had her change her extension to *.story and then we updated the "always open" to Storyline. You guys are th..."

"Will do. Thanks!"

"Good to know!"

"Thanks - that is how I've always done it as well. I'm guessing Tom is right and it is something with her device forcing it to be a ..."

"Thanks for your reply. I did have her download the file and then try to open in SL, same error. File extension is *.story bec..."

"I'll try that...appreciate it. I've sent the file through the secure site. Have a great weekend."

"Hi Steven - that would be great. While I have you here, is there a way to send someone the *.story file within my company? We..."

"Similar issues in SL 360."

"I'm experiencing the same issue. Due to client confidentiality, I can't send the file over. Hoping to find info on here that can he..."

"YOU ARE MY HERO! That is such a simple solution as well. I do have a knowledge check, but this isn't being tracked for comple..."

"To confirm...the zipped file has to go on a SERVER through IT in order for the Index link to work? We can't saved the unzipped file..."

"Thank you! I did have IT got through and get out the entire system and that I met the requirements (I exceed them). The only ..."

"I am trying to use a video that I imported and brushed up. The compression pull down is grayed out. Any ideas?"

"Many thanks!"

"Thank you so much for the reply. I did the steps above and the picture got bigger (hanging off the screen). Perhaps it is too..."