Jake Hurt
Jake Hurt
Senior Instructional Designer
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"Thanks for the fix for this, can you confirm the fix has been applied to Storyline 3? Thanks Jake"
  • 7 years ago04/20/17 at 8:21 am (UTC)
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"Hi Ashley, You cannot view flash output on a phone Thanks Jake"
  • 7 years ago04/12/17 at 7:58 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 is here and I'm THRILLED
"I don't know if anyone else has experienced this: We have black text in the notes, on a white background. Sometimes in the publish all t..."
  • 7 years ago04/07/17 at 12:57 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"Ah ok, Well, it might be difficult to keep it compatible if they keep adding features. We have met and decided to proceed with Storylin..."
  • 7 years ago04/07/17 at 12:49 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"You might be setting yourself up for a headache there! Probably better to stick with one. Surely if you have SL360 you don't need SL3?"
  • 7 years ago04/07/17 at 12:43 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"From a user and development point of view it would be simpler for everyone if Articulate simply made it so that when a certain version is..."
  • 7 years ago04/07/17 at 12:17 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"Hi Erin, Simon is correct, and Storyline 3 is compatible with 360 courses FOR THE MOMENT. In a certain amount of time once 360 has been..."
  • 7 years ago04/07/17 at 7:59 am (UTC)
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"Hi Alyssa, Good catch, that is what we use for all our courses as it makes best use of the browser space available when combined with Re..."
  • 7 years ago04/06/17 at 1:44 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3 is here and I'm THRILLED
"Storyline 3 is a perpetual licence, meaning you pay for it once. Storyline 360 is a subscription meaning you pay for it once a year."
  • 7 years ago04/06/17 at 1:10 pm (UTC)
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Jake Hurt replied to the discussion Storyline 3 is here and I'm THRILLED
"Steve, Storyline '3' is already part of 360. Storyline 3 is the 'current' version of Storyline 360 released separately."
  • 7 years ago04/06/17 at 1:05 pm (UTC)
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"Hi Alyssa, Sure, see attached screenshots. This is in Storyline 3, it was an upgrade from Storyline 2. Thanks Jake"
  • 7 years ago04/06/17 at 8:11 am (UTC)
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Jake Hurt replied to the discussion Storyline 3 is here and I'm THRILLED
"We are excitedly trying SL3 out here, looks great so far, everything we needed from 360 without the hilarious subscription. We will prob..."
  • 7 years ago04/05/17 at 3:03 pm (UTC)
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"HTML5 support is a lot better in SL3, I'm sure Articulate will chime in and link the comparison page (I saw it earlier but can't remember..."
  • 7 years ago04/05/17 at 3:00 pm (UTC)
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"I can also confirm the issue only occurs with certain design ratios and sizes. I changed my player template from 1440 x 1080 to 720 x 54..."
  • 7 years ago04/05/17 at 11:33 am (UTC)
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"Hi, I can confirm this issue is present in Storyline 3 as well. Great testing! Thanks Jake"
  • 7 years ago04/05/17 at 11:25 am (UTC)
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Jake Hurt replied to the discussion Quiz bank not working in HTML5
"Thanks Ashley, We worked out rebuilding the quizzes fixes the issue, but that's not the most time-efficient fix! As for what causes it ..."
  • 7 years ago04/04/17 at 7:59 am (UTC)
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Jake Hurt replied to the discussion Quiz bank not working in HTML5
"Any update on this? We have this issue in Storyline 2 at the moment."
  • 7 years ago04/03/17 at 9:09 am (UTC)
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"Hi Scott, We are finding the same with SCORM cloud and our LMS. We would test on SCORM cloud prior to LMS upload to save time. But with..."
  • 7 years ago03/22/17 at 4:19 pm (UTC)
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"Hi, We encountered this problem and it was due to it being ran locally, but also set to restricted. Is your course set to restricted nav..."
  • 7 years ago03/22/17 at 3:04 pm (UTC)
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Jake Hurt replied to the discussion Text drop shadow or glow
"Hi Marina, Text glow does work, but it doesn't show up in design view for some reason. You need to preview/publish the course for it to ..."
  • 7 years ago03/20/17 at 9:08 am (UTC)
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Jake Hurt replied to the discussion 360 Mobile Device Help
"Brett, that is correct, but only for mobile devices. On desktop it always runs fine. But yes as you say, if a client were to demand that..."
  • 7 years ago03/17/17 at 12:27 pm (UTC)
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Jake Hurt replied to the discussion 360 Mobile Device Help
"Hi Ashley, The issue is that when published to 'Restricted' or 'Locked' navigation, it periodically crashes any course when run in the m..."
  • 7 years ago03/17/17 at 9:28 am (UTC)
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Jake Hurt replied to the discussion 360 Mobile Device Help
"This is very worrying for us, 360 was designed for HTML5 playback on mobile devices, but if it doesn't work then there is no point in mov..."
  • 7 years ago03/14/17 at 2:03 pm (UTC)
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"Hi All, It looks to be a restriction of running the course locally. Review quiz joins the ranks of attachments and web links for not wo..."
  • 7 years ago03/06/17 at 3:41 pm (UTC)
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Jake Hurt replied to the discussion Articulate 360
"Thanks Mark, That was something I was really confused about actually, I imagine it would be on a case by case basis but if you were to b..."
  • 7 years ago03/02/17 at 3:57 pm (UTC)