Janelle Young
Janelle Young
Autosoft Inc
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"Hi Crystal. Yes, once I clicked "convert to block" I was able to add the continue bar below the graphic. Since the warning ca..."
  • over 4 years ago01/06/20 at 7:06 pm (UTC)
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"Hi No, there is no Continue bar after the labelled graphic image. that's why I'm stuck. I'm not a Rise wiz but I have been able to ..."
  • over 4 years ago01/06/20 at 6:53 pm (UTC)
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"Hi Alyssa. Nothing is after the image with markers. This is all I see."
  • over 4 years ago01/06/20 at 5:54 pm (UTC)
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"I'm editing an old Rise course that has these Markers in it. This section seems to be mandatory for viewers to finish before they c..."
  • over 4 years ago01/06/20 at 5:03 pm (UTC)
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Janelle Young started a new discussion Formatting Close Caption text
"Hi, I've seen several threads on formatting CC text, changing the font type, underline, etc, but can you justify the text to the left ins..."
  • almost 5 years ago06/18/19 at 7:56 pm (UTC)
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Janelle Young replied to the discussion troubleshoot an locked storyline
"Hi Well, yes, I'm trying to save a lot of work. I can't share the file, as it as proprietary information in it. I ended up op..."
  • almost 5 years ago06/13/19 at 7:48 pm (UTC)
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Janelle Young replied to the discussion troubleshoot an locked storyline
"I just had this same thing happen. SL started running VERY slow and eventually I had to 'end task' because it was not responding in..."
  • almost 5 years ago06/13/19 at 4:17 pm (UTC)
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"Sorry that is not the case. SL just crashed again while saving a recording.  I'll continue with the support ticket i opened."
  • 5 years ago04/26/19 at 7:27 pm (UTC)
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"The uninstall, reinstall seems to have corrected my crashing issue.  Thank you for the help!  "
  • 5 years ago04/26/19 at 6:49 pm (UTC)
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"Still crashing.  How do you recommend I "repair" SL?  I launched the app, but I don't understand step 2 https://articulate.com/support/ar..."
  • 5 years ago04/25/19 at 6:58 pm (UTC)
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"The crashing has happened on more than one course. I record the screens and once I click done on the recording screen the entire app shut..."
  • 5 years ago04/24/19 at 1:39 pm (UTC)
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Janelle Young started a new discussion Storyline 360 crashing when recording screens
"Is there a max file size or something?  Or a way to reduce the file size?  I assume that is why SL keeps crashing whenever I record scree..."
  • 5 years ago04/23/19 at 6:51 pm (UTC)
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"Yes its a PS error and I'm using 360.  I was able to open the images in Snagit Editor and save as a jpeg, then they would open in PS.  Ju..."
  • 5 years ago04/19/19 at 9:07 pm (UTC)
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Janelle Young started a new discussion Exported Screens cannot be edited in Photoshop
"I'm trying to edit exported screens from Storyline in Photoshop and when I try to open the files in PS, I'm told they cannot be opened do..."
  • 5 years ago04/19/19 at 8:16 pm (UTC)
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Janelle Young replied to the discussion Adding animated shapes and Spotlights
"Thanks I took your idea and added a wipe animation in and out and it gives me something I can work with. I'm struggling the the highligh..."
  • 5 years ago03/19/19 at 11:16 pm (UTC)
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"HI Katie,  This is a HUGE help.  Answers all my questions, thank you for taking the time to do those demos!  And thank you for the quick..."
  • 5 years ago03/19/19 at 7:58 pm (UTC)
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"I thought I found what you were talking about but I didn't. Can you explain how to get to these images please?  I found the Insert > M..."
  • 5 years ago03/19/19 at 6:38 pm (UTC)
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"Thank you for adding this.  I found it.  This is a huge help!  "
  • 5 years ago03/19/19 at 6:05 pm (UTC)
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"Nevermind I found it!!  Thanks for adding this feature!   This was totally needed.  "
  • 5 years ago03/19/19 at 6:04 pm (UTC)
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Janelle Young started a new discussion Adding animated shapes and Spotlights
"If you're familiar with Camtasia you'll know what I'm referring to. Is there a way to add an animated circle or square shape animat..."
  • 5 years ago03/18/19 at 8:35 pm (UTC)
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Janelle Young started a new discussion Screen Recordings: How to grab Screen Backgrounds
"I did a recording and set it to the Try Mode, but I want to access the individual backgrounds that were recorded.  Is there some place th..."
  • 5 years ago03/18/19 at 4:37 pm (UTC)
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Janelle Young replied to the discussion Graded question types...Where did they go?
"YES!  Thank you.  I wasn't aware that the light/dark were toggles.  All is right with the world now.  Thanks for the quick answer."
  • 5 years ago03/07/19 at 10:55 pm (UTC)
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Janelle Young started a new discussion Menu color Modern Player?
"Is there a way to change the color of the Menu in the modern player? If not has anyone put that in as a feature request?"
  • 5 years ago03/07/19 at 7:37 pm (UTC)
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Janelle Young started a new discussion Graded question types...Where did they go?
"I'm using SL360 and when I used to insert a graded question I used to be able to pick from all the types, T/F, multiple choice, etc, but ..."
  • 5 years ago03/07/19 at 7:28 pm (UTC)