John Morgan
John Morgan
Articulate
Activity
John Morgan replied to the discussion Missing Fonts
"Hi Alondra, I'm sorry your fonts aren't loading. Here is an article that may address the issue. It covers subjects related to custom font..."
  • 2 years ago04/09/22 at 10:32 pm (UTC)
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John Morgan replied to the discussion Picture Missing
"Hi Alondra, The error that you're getting usually is caused by an extension in your web browser blocking the image from loading. This is ..."
  • 2 years ago04/08/22 at 8:20 pm (UTC)
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"Hi Jim, I'm sorry this happened to you. This seems to be an ongoing issue with Storyline 360. I was able to find a possible work around f..."
  • 2 years ago04/08/22 at 7:19 pm (UTC)
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"Hi Mariz, If you're talking about downloading source files from Review 360, unfortunately, that is not an option right now. Here is some ..."
  • 2 years ago04/08/22 at 4:46 pm (UTC)
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John Morgan replied to the discussion Computer Memory Specs
"Hi Jesse, I'm sorry to hear about the issue you're having. These things can be frustrating. The specs you listed are well with-in Storyli..."
  • 2 years ago04/08/22 at 2:46 pm (UTC)
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John Morgan replied to the discussion problem with audio
"Hi Andreas, When you say the audio doesn't play, are they audio files or video files where you can't hear the audio? Thanks, John"
  • 2 years ago04/07/22 at 5:15 pm (UTC)
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"Hi Megan, After doing a little searching, it seems like the error you're getting is because of something happening in Windows and not spe..."
  • 2 years ago04/06/22 at 8:22 pm (UTC)
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"Hi Guillermo, Does the mp4 video you created show multiple steps and you would like those steps to be shown in different slides? I'm just..."
  • 2 years ago04/06/22 at 7:44 pm (UTC)
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"Hi Morgan, I found this article that has some resources for Using Articulate Software on a Mac with Parallels Desktop. I also did some se..."
  • 2 years ago04/06/22 at 3:50 am (UTC)
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John Morgan replied to the discussion SL360 crashing on preview or publish
"Hi Len, Here is a thread that has some tips for getting around your issue. Storyline 360 crashing when previewing/publishing I hope this ..."
  • 2 years ago04/05/22 at 5:12 pm (UTC)
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"Hi Karakter, This is a feature that people have been asking about for a while now, but as of now isn't available. I included a link to a ..."
  • 2 years ago04/04/22 at 3:48 am (UTC)
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"Hi Chris, After watching the video you shared, it looks to me that for the Puppet Warp tool to work the character has to be built in Illu..."
  • 2 years ago04/04/22 at 1:18 am (UTC)
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John Morgan replied to the discussion Tracking Completions without an LMS
"Hi Emily, Here is an article that might be able to help you out with tracking course completion. 2 Easy Ways to Track Course Completion W..."
  • 2 years ago04/03/22 at 4:31 am (UTC)
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John Morgan replied to the discussion Feature requests for Captions window
"Hi Gordon, Thank you for bringing some of the issues you're having with the Captions windows to our attention. I'll get these requests in..."
  • 2 years ago04/03/22 at 4:05 am (UTC)
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"Hello ST, When resizing objects in Storyline 360, click on the object and a box should appear around the object. Click and drag the handl..."
  • 2 years ago04/03/22 at 2:00 am (UTC)