"Hi Everyone, Just to give you an update, finally after about a week of troubleshooting, we discovered today that when we publish my Art..."

"I'm sorry this happened. It looks like I will have to set someone up from E-Learning Heroes with a username (email) and password in ord..."

"Hello Leslie, Not sure if I can respond via email or not. I checked on Chrome. It is the same version that you have. Thanks for prov..."

"Thanks for your response Leslie. To answer your questions: 1. I'm using Articulate 360.  Not Storyline.  I purchased Fall 2018 because ..."

"Not sure why...but for some reason ALL our published Articulate 360 training programs put up on our website are not starting up in Chrome..."

"Hello Leslie. There is a team at Articulate helping me now. The behaviours are random on both LMS and the internet. Last I heard this ..."

"Hello, I'm feeling very frustrated lately.  Is anyone else having their students experiencing erratic bahaviours from the published Arti..."

"Thank you, yes I have tried that....so I will submit a case to support. "

"Hi,  I have the same error code coming up when I go to sync animations "Run Time Error 48; Error in Loading DLL". I have tried all the a..."

"Thank you both! I went back to try to redo and now all of a sudden it seems to be working thanks so much for your help. Ashley the settin..."

"Unfortunately, no that doesn't provide much help because I have it set at restricted already. Under slide properties, if I want to be abl..."

"Great Thank you!"

"So right now my settings are: player settings-> menu options= restricted. & slide properties -> navigation= free or locked (i ..."

"Is there a way to change the settings/size of the box that appears to show the bio of the person who is the presenter? The font size is t..."

"Thank you so much for your responses. I didn't open the file all day today and just tried it now and everything is working again.....I am..."

"All of a sudden the quizzes aren't working when I preview. The slide view of the quiz in Powerpoint is all that shows when I preview it. ..."

"Thank you for your response. I actually just checked again and now in preview the glossary terms and definitions are showing up :).   "

"When I am previewing the slides the glossary tab is there but the terms and definitions are empty. I have made sure the slide properties ..."