Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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"You can also completely delete that label and leave it blank. https://articulate.com/support/article/Rise-How-to-Customize-Text-Labels#on..."
  • 2 years ago04/13/22 at 2:51 pm (UTC)
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"Hi Christopher, Using the label feature we renamed "Lesson" to "Item". You can also completely delete that label and leave it blank..."
  • 2 years ago04/13/22 at 2:35 pm (UTC)
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Karl Muller replied to the discussion Learner Course Progress
"H Kristi, I'm not familiar with Claromentis. Is it classified as a true LMS? When you publish your courses, do you publish for LMS or Web..."
  • 2 years ago04/12/22 at 8:55 pm (UTC)
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Karl Muller replied to the discussion RISE Course Updates
"Hi Josie, If your organization has an Articulate 360 Teams account, someone in your organization is set up as the Articulate 360 Teams ac..."
  • 2 years ago04/12/22 at 8:48 pm (UTC)
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Karl Muller replied to the discussion Learner Course Progress
"Hi Kristi, Which LMS are you using? Are you publishing the courses with the Exit course link enabled?"
  • 2 years ago04/12/22 at 6:48 pm (UTC)
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Karl Muller replied to the discussion Rise 360 colors
"Hi Anna, The red color in your image is the custom color you chose for the entire course. The colors cannot be changed to red and green i..."
  • 2 years ago04/12/22 at 5:15 pm (UTC)
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"Hi Joanne, The course must appear on the dashboard of the current course owner. That person can send a copy of the course to any other Ri..."
  • 2 years ago04/11/22 at 8:21 pm (UTC)
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"Hi Joanne, One option is to send a copy of the template Rise course to whoever in your organization needs it."
  • 2 years ago04/11/22 at 8:05 pm (UTC)
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"Hi Joanne, When you say "template", what are you referring to? An entire Rise course? Or are you speaking about Block Templates?"
  • 2 years ago04/11/22 at 7:49 pm (UTC)
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Karl Muller replied to the discussion Can't open course in Rise
"Hi Lynn, See https://articulate.com/support/article/System-Requirements-for-Rise "
  • 2 years ago04/11/22 at 6:14 pm (UTC)
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"Yes, it started working again about 2 weeks ago."
  • 2 years ago04/11/22 at 4:17 pm (UTC)
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Karl Muller replied to the discussion Frame around knowledge check questions
"Hi Laura, The border around the Knowledge Check block cannot be turned off."
  • 2 years ago04/11/22 at 2:38 pm (UTC)
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Karl Muller replied to the discussion Frame around knowledge check questions
"HI Laura, Can you post a screen shot of what you are seeing?"
  • 2 years ago04/11/22 at 2:18 pm (UTC)
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"Hi Lea, It just happened to me again. I was editing an existing quiz and added a new question at the bottom of the list and what is shown..."
  • 2 years ago04/08/22 at 9:22 pm (UTC)
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Karl Muller replied to the discussion Question bank in Rise?
"Hi Andrew, After creating your question bank, create a new Quiz in your destination Rise course. Edit the new Quiz and delete both ..."
  • 2 years ago04/08/22 at 3:45 pm (UTC)
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Karl Muller replied to the discussion Updating SCORM in Moodle
"Hi Sarah, Yes, if you make changes to a Rise course, you need to export a new SCORM and re-upload it to Moodle."
  • 2 years ago04/07/22 at 6:50 pm (UTC)
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"Hi Robert, As along as you have a web space to host your course, publishing a Rise course for Web is fairly simple. However, Rise does no..."
  • 2 years ago04/07/22 at 2:59 pm (UTC)
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"It's definitely a bug that I encounter fairly often. It's one of those bugs that only occur under certain conditions, and I've not been a..."
  • 2 years ago04/07/22 at 2:19 pm (UTC)
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Karl Muller replied to the discussion Copying Quiz Questions in Rise
"My understanding is that you have to setup the question bank first in order for the Add to question bank option to appear,"
  • 2 years ago04/07/22 at 2:20 am (UTC)
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Karl Muller replied to the discussion Copying Quiz Questions in Rise
"Hi Alexis, I still learning the new functionality but did find this post that indicates it is possible to do: https://community.articulat..."
  • 2 years ago04/07/22 at 12:41 am (UTC)
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"Hi Abrea, In our LMS, it's set up to open links in a new tab."
  • 2 years ago04/06/22 at 9:09 pm (UTC)
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Karl Muller replied to the discussion Customizing the Divider in Rise 360
"Hi Anna, You can't modify a Divider using an image. If you only want a visual divider and don't need the Continue function, you can use y..."
  • 2 years ago04/06/22 at 9:05 pm (UTC)
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Karl Muller replied to the discussion Copying Quiz Questions in Rise
"Hi Jim, This function was rolled out the same day as the Question Banks. Open a Rise Quiz and view the list of questions. Beside each que..."
  • 2 years ago04/06/22 at 8:56 pm (UTC)
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Karl Muller replied to the discussion Copying Quiz Questions in Rise
"Hi Jim, If you are referring to "Is there a way to duplicate a quiz question? ", the answer is yes, you can now duplicate question within..."
  • 2 years ago04/06/22 at 8:40 pm (UTC)
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"Hi Mara, If you are using Storyline 360, the source files are store locally. If you are using Rise 360, the source files are stored in th..."
  • 2 years ago04/06/22 at 7:20 pm (UTC)