Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Canada
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Karl Muller replied to the discussion How do I shuffle matching question answers?
"Hi Bruna,
The items in the right-hand column are always displayed in the same position.
Only the items in the left-hand column shuffle po..."
- 5 months ago12/08/23 at 8:06 pm (UTC)
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Karl Muller replied to the discussion Storyline360 block not loading in Rise
"Hi Kendra,
It should happen very quickly. For me it takes less than a minute."
- 5 months ago12/08/23 at 6:22 pm (UTC)
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Karl Muller replied to the discussion How do you access the new AI feature in Rise 360?
"https://community.articulate.com/articles/coming-soon-articulate-ai-with-video "
- 5 months ago12/08/23 at 5:15 pm (UTC)
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Karl Muller replied to the discussion Completion by Lessons Viewed, not Percentage
"Hi Lee,
You are correct, Rise does not have this capability yet.
We have exactly the same requirement, as some of our Rise Lessons contai..."
- 5 months ago12/08/23 at 5:10 pm (UTC)
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Karl Muller replied to the discussion Rise Course Isn't Saving
"Hi Madelyn,
In the 5+ years I've been using Rise, this happened to me once.
Tech Support could not find the cause, nor could they recover..."
- 5 months ago12/08/23 at 4:24 pm (UTC)
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Karl Muller replied to the discussion Which Quiz record is exported to LMS when Quiz retries is enabled?
"Hi Owen,
See https://articulate.com/support/article/Rise-Quiz-Data-Sent-to-an-LMS "
- 5 months ago12/08/23 at 4:18 pm (UTC)
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Karl Muller replied to the discussion Make sections in course more visible
"Hi,
As you stated, Section titles appear only in the sidebar menu."
- 5 months ago12/08/23 at 4:03 pm (UTC)
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Karl Muller replied to the discussion Removing lesson counter text under section header
"Hi Enrico,
You can turn it off.
Steps:
Course
Theme
Lesson Headers
Scroll to the bottom of that panel.
Turn off Lesson Count Labels."
- 5 months ago12/08/23 at 3:30 pm (UTC)
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Karl Muller replied to the discussion Hiding lesson headers
"Hi,
Lesson headers are either all on, or all off."
- 5 months ago12/08/23 at 3:24 pm (UTC)
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Karl Muller replied to the discussion Labeled Graphic in a Timeline
"Hi Sue,
Rise does not allow you to combine two different blocks into one."
- 5 months ago12/08/23 at 3:22 pm (UTC)
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Karl Muller replied to the discussion Navigation cut off
"Hi Ruby,
As soon as you select SCORM 2004, another drop-down will appear where you can select the Edition."
- 5 months ago12/07/23 at 7:08 pm (UTC)
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Karl Muller replied to the discussion Embedding Alchemer Survey into Rise
"Hi Kristyn,
The code snippet block will not work for this.
Use the Multimedia Embed block instead."
- 5 months ago12/07/23 at 6:23 pm (UTC)
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Karl Muller replied to the discussion Transferring Rise Courses from my personal account to a new company owned account
"Hi Sarah,
You can email copies of the courses from your personal account to the new corporate account.
See https://articulate.com/support..."
- 5 months ago12/07/23 at 6:21 pm (UTC)
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Karl Muller replied to the discussion Custom Colors for Courses in Rise 360
"Hi Dave,
As indicated this is from the Rise Feature Roadmap.
So this feature is either being planned or currently under development."
- 5 months ago12/07/23 at 5:35 pm (UTC)
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Karl Muller replied to the discussion Add content to a section in Rise
"Hi,
To ensure that we are referring to the same things, I will be using the Rise definitions of Courses, Sections and Lessons.
A Rise Cou..."
- 5 months ago12/07/23 at 3:46 pm (UTC)
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Karl Muller replied to the discussion Account: update e-mail adress -> no confirmation link
"Hi,
Create a Tech Support case: https://articulate.com/support/contact "
- 5 months ago12/07/23 at 3:33 pm (UTC)
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Karl Muller replied to the discussion Transfer of Rise 360 Training
"Hi Karina,
If you have a Teams account you can simply transfer ownership of the course to someone else in the organization.
Otherwise see..."
- 5 months ago12/07/23 at 12:16 am (UTC)
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Karl Muller replied to the discussion Video Size Limitations in Rise
"Hi Frank,
Cancel and restart the process."
- 5 months ago12/06/23 at 11:26 pm (UTC)
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Karl Muller replied to the discussion Custom Colors for Courses in Rise 360
"Hi Kimberly,
Rise 360 roadmap: Custom Color Palette
Set your favorite colors in theme settings, then quickly apply them anywhere custom c..."
- 5 months ago12/06/23 at 10:35 pm (UTC)
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Karl Muller replied to the discussion Unable to duplicate Rise courses
"Hi,
The Duplicate button appears to be disabled. "
- 5 months ago12/06/23 at 2:05 am (UTC)
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Karl Muller replied to the discussion Team Repository for Rise Project Files
"Hi Sam,
See https://community.articulate.com/discussions/rise-360/new-in-rise-360-team-folders-beta "
- 5 months ago12/05/23 at 6:40 pm (UTC)
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Karl Muller replied to the discussion User progress resets evert time they exit the course in Blackboard LMS.
"Hi,
We experienced the same issue in our LMS.
Through experimentation we discovered that we needed to turn on the Exit Course Link ..."
- 5 months ago12/05/23 at 6:06 pm (UTC)
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Karl Muller replied to the discussion Reporting on all quiz attempts
"https://articulate.com/support/contact/feature-request "
- 6 months ago12/05/23 at 4:29 pm (UTC)
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Karl Muller replied to the discussion Reporting on all quiz attempts
"Hi Michael,
What happens when a learner takes the same quiz multiple times?
When a learner takes a quiz multiple times within the same co..."
- 6 months ago12/05/23 at 3:26 pm (UTC)
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Karl Muller replied to the discussion 'Height' of Scorm window
"Hi Lindsey,
Open a technical support case https://articulate.com/support/contact "
- 6 months ago12/05/23 at 3:13 pm (UTC)