"Hi Perry, Thanks for reaching out! Sorry to hear your users are experiencing this issue. I'm happy to help! First, please have them try t..."

"Thanks, Judy! 🌟"

"Hi David, Welcome to the E-Learning Heroes community! Thanks so much for bringing this to our attention. Although I don't have an update ..."

"Hi Nancy, Thanks for reaching out about this! Currently, the learner will have the option to control the playback speed. We are tracking ..."

"Hi, Nate! Thanks so much for checking on this. I don't have an update currently, but I've linked this post to the request. We'll update y..."

"Hi, Daniel! I did a quick test with a 60-second video from our Content Library and was unable to reproduce what you're describing. I've o..."

"Hi Mathew, Thanks for reaching out and I'm sorry you're experiencing this issue! What browser are you using to view the video? I tested ..."

"Hi Ryan, I'm glad to see Ian was able to assist you with this! If you run into any trouble moving forward, please let us know and we'll b..."

"Hi Betsy, Thanks for reaching out! I understand the user can enlarge an image while viewing the course in Chrome and Edge, but not in Saf..."

"Hi, Nigel! Thanks for providing those details. I've opened a support case on your behalf and have added your comments for our Support Eng..."

"Hi, Justin! I don't see a resolution for this case in our system. Since this is an older post, I'd love to get some detail from you about..."

"Hi Erin, I've updated your case to let the team know! You should be hearing from us via email."

"Hi, Darlene! Sorry to hear you're running into this issue. I understand that can be incredibly frustrating when it doesn't always work as..."

"Hi Iris, Thanks for reaching out about this! To start, I'd like to confirm what browser you're using. Do you see the same result if you t..."

"Hi Giselle, Thanks for reaching out! I understand it can be tedious to rename the images you import into your course. Currently, Storylin..."

"Hi, Graeme! We don't have an update on this request, although our team is still tracking it. As Maria mentioned, we'll let you know if we..."

"Hi Morgan, Thanks for providing additional details! If you're willing to share your file with us, I'd be happy to take a closer look at w..."

"Hi, Hideki! Please keep us updated on their findings after applying the update! You can get in touch here or in a support case."

" Hi Kathryn, Thanks for reaching out about exporting text from your Rise 360 course! Another option aside from using the copy and pa..."

"Hi Jimmy, Thanks so much for providing your experiences with such detail! I've consolidated your comments in a case for our team to revie..."

"Hi Bea, Thanks for reaching out! I see my teammate, Joe, replied to you in a separate thread. As he mentioned, this function isn't curren..."

"Hi Jimmy, I see you've submitted a feature request to our team which we greatly appreciate. We value your feedback as we work to enhance ..."

"Hi Richard, and thanks for reaching out! I'm sorry to hear you've hit this snag while creating a learning path in Reach 360, but I'm happ..."

"Hi Blended Learning, Thanks for reaching out and I'm sorry you're experiencing this issue! You can view content without signing in to Rev..."

"Hi Eric, Thanks for reaching out! The version history lists new features and fixes we’ve added to improve Storyline 360. Although minor c..."