Lejan Ocampo
Lejan Ocampo
Rockstar Support
Activity
"Hi Robert, I hope all is well. I'm sorry to hear that you're having issues with the initial state when revisiting the slide. Thank you fo..."
  • 4 years ago03/24/20 at 4:29 pm (UTC)
Activity
Lejan Ocampo replied to the discussion OLD MacBook Pro
"Hi Kristen, I am very sorry to hear about that. I'm pretty sure there is a better one in store for you and I hope that Storyline can help..."
  • 4 years ago03/24/20 at 2:42 pm (UTC)
Activity
"Hi Lorcan, I hope all is well. I'm sorry to hear that this problem is being encountered by some of your learners. I'm here to help you fi..."
  • 4 years ago03/24/20 at 2:23 pm (UTC)
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Lejan Ocampo replied to the discussion Bookmarking issues
"Hi Nick, No worries. Thanks for clarifying that. Okay, sounds good. If you could let us know what exactly happens if a learner opens the ..."
  • 4 years ago03/24/20 at 1:58 pm (UTC)
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"Awesome! Thank you so much, Leslie. :) Hope we see this in future updates."
  • 4 years ago03/24/20 at 1:53 pm (UTC)
Activity
"Hi Tachakorn, Looking at the icon of the storyline you have and it appears that you're using Storyline 3 and not 360 and from what I..."
  • 4 years ago03/23/20 at 2:15 pm (UTC)
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"Happy to help Xavier! Let's hope this feature gets added in the near future. I've actually also submitted this feature to bump it up on t..."
  • 4 years ago03/22/20 at 10:49 pm (UTC)
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Lejan Ocampo replied to the discussion Bookmarking issues
"Hey Nick, That is pretty odd indeed. Just a few clarifications here, what happens when they re-open the course after completion? Does it ..."
  • 4 years ago03/22/20 at 10:44 pm (UTC)
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Lejan Ocampo replied to the discussion LMS can't recognize the completion
"Hi Yusuke, I hope all is well. I'm sorry to hear that one of your customers is facing this problem. The community is always here to help ..."
  • 4 years ago03/22/20 at 5:56 pm (UTC)
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"Hi Thachakorn, Thanks for sharing a screenshot. Looks like you are on the format view. You can find the slide number under "INSERT" tab. ..."
  • 4 years ago03/22/20 at 4:39 pm (UTC)
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"Hey Xavier, I hope all is well. Unfortunately, there is no option at this time to select particular slides you want to preview. I've seen..."
  • 4 years ago03/21/20 at 2:38 pm (UTC)
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"Hey David, sorry to hear that you're having issues with this. No worries, I'm happy to help you with this one. Does this happen on a..."
  • 4 years ago03/20/20 at 5:32 pm (UTC)
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Lejan Ocampo replied to the discussion Audio not playing
"Hey Sarah, I'm sorry to hear you're having issues with the Audio. No worries, I'm happy to help you with this one. :) Just to make sure, ..."
  • 4 years ago03/19/20 at 8:09 pm (UTC)