Matthew Mason
Matthew Mason
Chief Learning Architect at Superb Learning
Activity
Matthew Mason started a new discussion External files not working
"Hi, A client is having a major issue with published storyline files not displaying any files in the external files folder. Getting the fo..."
  • 12 months ago05/19/23 at 10:22 am (UTC)
Activity
Matthew Mason started a new discussion Error when publishing a Storyline 360 course.
"I am trying to publish a course to LMS but continually getting the Articulate Storyline Error Report - We're sorry, something went wrong ..."
  • almost 2 years ago06/22/22 at 1:53 am (UTC)
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Matthew Mason started a new discussion Storyline 360 - White screen in Review
"Hi, I have some Storyline files and when going to Preview or Publish to Review the pages are white. No images or content can be seen..."
  • 3 years ago03/31/21 at 10:14 pm (UTC)
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Matthew Mason started a new discussion Show layer after visiting master slide layer
"Hi, Hoping I can get some help. I have a slide that starts on a slide layer and current trigger is show layer when timeline starts (all g..."
  • over 3 years ago09/04/20 at 3:15 am (UTC)
Activity
Matthew Mason started a new discussion Limit Data-Entry field to one line
"Hi, We have a course with a data-entry field for the user to input name. Some users have put in their name and hit enter and claiming the..."
  • almost 5 years ago07/25/19 at 1:06 am (UTC)
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Matthew Mason started a new discussion Audio Failure in Review
"Hi, Does anyone else experience audio failure when publishing to Review? Some times when I publish a course to review the audio doesn't p..."
  • almost 6 years ago06/26/18 at 4:10 am (UTC)
Activity
Matthew Mason started a new discussion Teams using Articulate Review
"Hi, How does a team with 360 use Review to collaborate? It appears that while we have a team licence everyone publishes courses to their ..."
  • almost 6 years ago06/10/18 at 10:17 pm (UTC)
Activity
Matthew Mason started a new discussion Quiz questions not working
"Hi, I have a course that I am amending in SL 360. It has quiz questions at different points during the course. When I preview within SL 3..."
  • 6 years ago04/26/18 at 9:07 am (UTC)
Activity
Matthew Mason started a new discussion Issue publishing 360 course converted from SL2
"I have converted a course from sl2 to 360. Now when I try and publish the course or view a scene the 'wheel' spins and nothing happens. W..."
  • over 6 years ago10/10/17 at 11:49 am (UTC)