"And done!  Perfectly logical to uninstall from the old computer first and yet it never occurred to me.  Support came through fast and acc..."

"Have progressed to the point I'm able to open all products but when I try to activate them it tells me I've exceeded the number of instal..."

"Hi, I just got a new computer and am trying to download the trial version so that I can get Storyline back.  From there I can open, enter..."

"Bruce, you make a good point.  It might be appropriate, though, for certain groups of people.  For example, my company has a lot of, um, ..."

"Hi Anne, Just open the Player from the Home ribbon.  When it's open you'll see a "resources" link at the top toward the left (with the pa..."

"Thank you, Peter.  I'll do that!"

"Hi, I was experimenting with ways to have some meaningful interaction for Microsoft Project training.  I thought that a screen recording ..."

"Thank you, Gerry!!  Sure enough, it was exactly the same issue.  I deleted templates I downloaded late yesterday and life is good again. ..."

"Hi, I had exactly the same problem.  For me it was "airmail.storytemplate" and "airmail-1.storytemplate".  When I deleted them, all was w..."

"P.S.  "More information....." shows nothing when clicked.  I have to click "Continue" to continue; the rest of the tabs show what they sh..."

"Hi, Has anyone encountered this?  I ask SL to insert a new slide and it came back with this error.. It just started doing this today.  I ..."

"P.S. Tracy, thanks for lending a hand........."

"Sunny, here's my version of Tracy's file.  When you play it in slide show, you'll notice the moves are "on click" due to a known problem ..."

"Tracy, thanks for this!  I used the effect to make it appear that a hand is writing notes on a page.  It's really quite effective.  I hop..."