Robert Hoisan
Senior E-learning Design Specialist
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London, UK
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"I think it's solved as I am not getting the errors for a while now. But I am not sure what was the problem or how it got solved. I..."
- over 1 year ago01/22/23 at 11:41 am (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"Case number 03465227 opened. "
- over 1 year ago12/12/22 at 4:00 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"Adding a preview error here for reference. I was randomly previewing slides when it popped up. "
- over 1 year ago12/12/22 at 3:53 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"Thank you, Jürgen - I'll open a case soon. "
- over 1 year ago12/12/22 at 3:33 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"It's copy pasted from a SL error report.
When it says "SL has encountered an error and it needs to close..." there's a link there saying ..."
- over 1 year ago12/12/22 at 2:16 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"All with audio. No JS, simple triggers.
My guess it's my system (although new). Articulate fixed a bigger issue I had when trying t..."
- over 1 year ago12/12/22 at 12:58 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"What I noticed is that I have to keep my DB sync paused every time I work in SL. And this worked just fine for me but recently just like ..."
- over 1 year ago12/12/22 at 12:14 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"Yes, always. Guessing that's a bad idea? "
- over 1 year ago12/12/22 at 12:12 pm (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"I have sufficient space, around 200GB on C: but I have Dropbox on a separate SSD internal drive (I save all my SL files directly on DB). ..."
- over 1 year ago12/12/22 at 10:06 am (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"OK, so I wrote the above message, uninstalled SL, reinstalled and now just got an error... <?xml version="1.0" encoding="utf-16..."
- over 1 year ago12/12/22 at 3:01 am (UTC)
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Robert Hoisan replied to the discussion Preview and publish shows error after a while
"Hello,
I have similar issues, new projects, older projects, keep getting errors either when trying to publish or just randomly working. I..."
- over 1 year ago12/12/22 at 12:51 am (UTC)
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Robert Hoisan replied to the discussion Blank screen after update
"Yes, this is a big deal that needs to be addressed. Updates to RISE E-learning courses after LMS publication should be a routine occurren..."
- over 1 year ago12/01/22 at 6:11 pm (UTC)
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Robert Hoisan replied to the discussion Blank screen after update
"Yeah - however, apart from the above, we are also keeping the same course identifier from the old SCORM. So we just copy/paste that..."
- over 1 year ago09/21/22 at 2:05 pm (UTC)
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Robert Hoisan replied to the discussion Blank screen after update
"Yes, it does work, Michael.
We are using Totara LMS here in the UK. Publishing RISE courses with SCORM 1.2...
Thanks,
Robert"
- over 1 year ago09/21/22 at 12:54 pm (UTC)
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Robert Hoisan replied to the discussion Blank screen after update
"It's fine I found the line, it's been moved but it's still there in the scormdriver.js
This whole thing is just annoying - making changes..."
- over 1 year ago09/21/22 at 9:44 am (UTC)
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Robert Hoisan replied to the discussion Blank screen after update
"Hello Michael, thanks but for some reason, this doesn't work anymore (it used to). I think RISE made some updates and I can't find this l..."
- over 1 year ago09/21/22 at 9:06 am (UTC)
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"Thanks, Crystal. I figured there's a comms link. If I figure it out I'll post it here maybe it'll help others. "
- almost 2 years ago07/02/22 at 4:23 pm (UTC)
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Robert Hoisan started a new discussion Replacing a Storyline block in Rise within the SCORM published file not triggering completion (no access to the original Rise project)
"Hi there,
Sometimes changes are required to Rise projects already uploaded in the LMS. And having no access to initial sources make..."
- almost 2 years ago06/29/22 at 2:33 pm (UTC)
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Robert Hoisan replied to the discussion storyline 360 can't save my project (low memory error)
"Thanks, Maria.
So what I did was change the project thumbnail yesterday as described in the link above AND also I had an idea to enable c..."
- almost 2 years ago06/13/22 at 5:05 pm (UTC)
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Robert Hoisan replied to the discussion storyline 360 can't save my project (low memory error)
"Hi, this memory error happens to me as well very often lately. I now have a brand new PC with Windows 11 installed, 16RAM...Please invest..."
- almost 2 years ago06/12/22 at 4:59 pm (UTC)
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Robert Hoisan replied to the discussion Rise bookmark issue with a new version --> Learner sees a grey screen
"Thank you, Catherine. We had a similar issue with Rise projects after editing and republishing - we used the fix above and the cour..."
- 2 years ago04/04/22 at 3:28 pm (UTC)
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Robert Hoisan replied to the discussion Adding Storyline Video Controls...
"Thank you Lori, that's very helpful. "
- 3 years ago04/13/21 at 9:57 am (UTC)
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Robert Hoisan replied to the discussion Adding Storyline Video Controls...
"Cool thanks. No worries :)"
- almost 4 years ago07/05/20 at 6:48 pm (UTC)
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Robert Hoisan replied to the discussion Adding Storyline Video Controls...
"Hi Mateusz, is there any line of code that I can add so that users will not see the download option when clicking on these 3 dots in Ch..."
- almost 4 years ago07/01/20 at 6:50 pm (UTC)
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Robert Hoisan replied to the discussion Recording screen issues
"Thanks, Ren.
Yes, Phil has identified this as a potential software bug.
For everyone having this 'double BG' issue with screen reco..."
- almost 4 years ago06/16/20 at 11:09 am (UTC)