Richard Lander
Richard Lander
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"In my case it was AS3 which was crashing. Have you updated AS3 with the same fix?Enviado desde mi Galaxy"
  • over 1 year ago10/06/22 at 3:35 pm (UTC)
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"Sabrina, thank you so much for sharing this solution and the associated font fix file. It did indeed solve the problem. My panicked heart..."
  • over 1 year ago10/06/22 at 8:00 am (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"As I posted above, I ran into a problem launching AS3 on a brand new laptop which came with Windows 11 pre-installed .... and which is&nb..."
  • 2 years ago04/19/22 at 4:58 pm (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"Hi Peter, Thanks for taking the time to share your solution. Right clicking and Run As Administrator is one of the suggestions offered by..."
  • 2 years ago04/16/22 at 5:50 pm (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"Thank you Matthew. Strange that I'm getting the same "fail" that others have reported, despite going through all the suggested workaroun..."
  • 2 years ago04/14/22 at 8:23 pm (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"Hi Susan, I'm sure that Articulate will find a solution (you've probably seen from Matthew Bibby above that AS3 is listed as compatible w..."
  • 2 years ago04/14/22 at 6:56 am (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"Further to my last post: I managed to install AS3 by making the changes in Windows suggested in the link posted by Becca Levan (above) bu..."
  • 2 years ago04/13/22 at 6:16 am (UTC)
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Richard Lander replied to the discussion Windows 11 and Storyline 3
"This morning I bought a new laptop with 450 Gb of memory in order to use AS3 on a computer with sufficient memory. The new computer..."
  • 2 years ago04/12/22 at 8:23 pm (UTC)
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Richard Lander replied to the discussion Storyline 360 Slow Down
"Thank you Lauren. Replies from Articulate staff and Community members are always timely and helpful. Unfortunately the lags have reccurre..."
  • almost 3 years ago04/26/21 at 4:25 pm (UTC)
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Richard Lander replied to the discussion Storyline 360 Slow Down
"After posting the above and trying some of the solutions in this Forum I found the Articulate page for dealing with unexpected prob..."
  • 3 years ago04/25/21 at 6:30 am (UTC)
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Richard Lander replied to the discussion Storyline 360 Slow Down
"I had to reinstall Windows 10 yesterday and then reinstall my other programs, including the latest update of AS3. I'm also having problem..."
  • 3 years ago04/24/21 at 3:19 pm (UTC)
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Richard Lander replied to the discussion Questions to clear the responsive fog
"Hello Leslie, Thank you for getting back to me so quickly . I only have AS2 files to test in an LMS and I'm guessing that a file created ..."
  • over 4 years ago09/16/19 at 8:27 pm (UTC)
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Richard Lander started a new discussion Questions to clear the responsive fog
"I've been looking at discussions, articles and videos about Articulate responsiveness and am none the wiser, except that (with the except..."
  • over 4 years ago09/16/19 at 7:04 am (UTC)
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"Thanks Leslie. I've tried "Jump to" instead of "Lightbox slide" as a trigger and that seems to work fine when publishing. For some reason..."
  • over 5 years ago11/07/18 at 10:02 pm (UTC)
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"That's really helpful Michael. I didn't think of doing a "control" test with a different slide but now I have and it works fine. Doesn't ..."
  • over 5 years ago11/07/18 at 9:19 pm (UTC)
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"Thank you for taking the trouble Michael. I'm in Spain so a phone call my be a bit trickier. It's definitely a link with a trigger to li..."
  • over 5 years ago11/07/18 at 6:53 pm (UTC)
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"Michael, first of all, many thanks for taking the time to look at this. I've never shared a Storyline file (as opposed to published vers..."
  • over 5 years ago11/07/18 at 4:19 pm (UTC)
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""Are you viewing this from the web or LMS, or are you viewing it from your local computer?" We've tried viewing it from our local compute..."
  • over 5 years ago11/07/18 at 4:03 pm (UTC)
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Richard Lander started a new discussion Player links not working in published version
"I've created a link in the Player Topbar (like the default Resources link) with a trigger to lightbox a slide in the project when clicked..."
  • over 5 years ago11/07/18 at 7:09 am (UTC)
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"Thank you Ashley. Will do! Kind regards"
  • 6 years ago02/28/18 at 5:18 pm (UTC)
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"Hi Ashley, Thank you for that offer. Yes, it's for the same file, which contains a sequence of three or four different interactions that ..."
  • 6 years ago02/27/18 at 8:56 am (UTC)
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"The seemingly unending problems I've described in this post regarding publishing Storyline content for Android is beginning to generate a..."
  • 6 years ago02/23/18 at 8:43 am (UTC)
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"Hello!  Further to my previous post regarding the problems with courses published in AS2 v.12 not working on Android devices when they l..."
  • 6 years ago02/23/18 at 8:34 am (UTC)
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"Hi Ashley, Is it possible that the links to the files in your email were reversed? (Storyline 2 links to the file published in AS3 and ..."
  • 6 years ago02/22/18 at 5:57 am (UTC)
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"Ashley, thank you to you and your colleagues for looking into this so quickly. This is very encouraging news (both that the AS2 conflict..."
  • 6 years ago02/21/18 at 7:24 pm (UTC)