Shelley Koon
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Shelley Koon started a new discussion VTT file will not upload
"I have a .vtt file for closed captioning that I have used successfully over the past year. Today I went to add it to a course and i..."
- over 1 year ago01/04/23 at 1:46 pm (UTC)
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Shelley Koon started a new discussion User receiving Flash messaging when launching training
"I have a user who is saying they receive a "Flash no longer supported" message when attempting to launch a training on our LMS (Cornersto..."
- 3 years ago02/10/21 at 2:35 pm (UTC)
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Shelley Koon started a new discussion Import ProForm files?
"I have run into some training developed in ProForm that has Flash and needs to be reexported. I searched this forum (and Google) an..."
- over 3 years ago12/10/20 at 4:32 pm (UTC)
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Shelley Koon started a new discussion Issue with video loading but only for one user so far
"I have a training that was sent out to 14K users and about half completed it. I have one user who has a very odd issue that we have..."
- over 3 years ago09/29/20 at 1:41 pm (UTC)
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Shelley Koon started a new discussion On deadline and need assistance with course not completing
"I have a course that has triggers set to complete the course through the LMS. I had to add an acknowledgement as a last min request..."
- over 3 years ago08/31/20 at 5:28 pm (UTC)
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Shelley Koon started a new discussion Video not playing in IE
"I have several videos I created in After Effects that I exported out as .mp4s and inserted into Storyline. All but one plays fine i..."
- over 3 years ago08/28/20 at 5:04 pm (UTC)
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Shelley Koon started a new discussion Video encoding best practices
"Good morning all -
I have a couple of videos I created in Adobe After Effects that I exported using Media Encoder (H.264 - Match Source H..."
- almost 4 years ago07/06/20 at 3:22 pm (UTC)