Is anyone having SCORM completion issues with IE 11 and Presenter 09? I did some testing on SCORMCloud of Storyline, Presenter 13, and Presenter 09. I was able to get course completion with SL and Presenter 13, but not Presenter 09. Also, I couldn't get web objects to open in a new window (the hyperlinks worked find, opened in a new window) but web objects would not. If anyone else out there has experience with IE 11 and Presenter 09, I would be interested in your experiences.
I am not aware of any fix at this time unless someone in the community has a workaround.
I just wanted to bump this thread to see if anybody had a workaround.
Is the same problem present in Studio 13?
Cheers,
Dave
I'm also still having issues with my A09 content not tracking, and the exit button not working. I have found that if you add your course URL to the compatibility view settings mentioned earlier, the exit button will work.
I am trying to load flash video in Articulate Studio using Display in new browser window option and i am unable to view video in internet explorer 8 and In Articulate Storyline, i am using Display in new browser window option but this option is not working in Internet explorer 8 and 10.
Can you please provide me any solution as soon as possible.
This is a Articulate Storyline File.
This course is not working in IE 8 and i am using new feature to display in
new window tab(Video Part) this feature also not working in Internet
Explorer.
You mentioned Studio and Storyline in your first post - so I'm unsure how you're talking about the two together? You'll want to make sure that you are inserting videos as described here in Storyline and that all your project files are saved locally adhering to the information here. When you're ready to test the published content you'll want to place within the intended environment and then ensure that your browser meets the minimum system requirements for viewing detailed here.
If you'd like to share more of what's happening you could record the behavior using Replay and publish to MP4 to share here. You're also welcome to connect with our Support engineers here.
To record with Replay, please follow these steps:
1) Launch Articulate Replay on your computer and click Record Screen.
2) When the recording window appears, select a microphone in the lower left corner (if you have one).
3) Choose Full Screen for the recording area, then click the red Record button.
4) Reproduce the issue you're experiencing and click Done when you're finished.
5) When Replay reappears, click Publish on the ribbon, browse to your desktop, and click Save.
6) When the Publish Successful window appears, click Close.
7) Then use the "add attachment" button in the reply to upload here
36 Replies
Glad to hear that you got it working again, thanks for all the updates Jeff.
I just wanted to bump this thread to see if anybody had a workaround.
Is the same problem present in Studio 13?
Cheers,
Dave
Hi Dave!
For Studio '13, here is the information that we have on reasons that the Exit tab may not work.
Hopefully someone in the community will be able to assist you with the workaround request.
I'm also still having issues with my A09 content not tracking, and the exit button not working. I have found that if you add your course URL to the compatibility view settings mentioned earlier, the exit button will work.
Absolutely Steve
That's what the document recommends as well so thanks for sharing with everyone that the resolution works for you.
Hi Aarif! Please be sure you are adding the files as shown here and following the best practices described here.
How are you publishing and sharing the content?
If you have a project file to share, that would be helpful.
Hello,
This is a Articulate Storyline File.
This course is not working in IE 8 and i am using new feature to display in
new window tab(Video Part) this feature also not working in Internet
Explorer.
Please reply ASAP.
Regards,
Arif Shaikh.
Hi Arif,
You mentioned Studio and Storyline in your first post - so I'm unsure how you're talking about the two together? You'll want to make sure that you are inserting videos as described here in Storyline and that all your project files are saved locally adhering to the information here. When you're ready to test the published content you'll want to place within the intended environment and then ensure that your browser meets the minimum system requirements for viewing detailed here.
Hello,
I have a license of articulate studio and storyline.
If possible can we make a web-ex or any other source so i can easily
express my point.
Please Reply.
Thanks & Regards,
Arif Shaikh.
Hi Arif,
If you'd like to share more of what's happening you could record the behavior using Replay and publish to MP4 to share here. You're also welcome to connect with our Support engineers here.
To record with Replay, please follow these steps:
This discussion is closed. You can start a new discussion or contact Articulate Support.