Forum Discussion
Migration to EU server
I want my data on an EU server but that seems impossible.
I started using Articulate 5 years ago. Than there was no EU server. I did build courses and now I could not send a copy of a course to a customer I builded the course for.
I see it as my content and I want to migrate to a EU server. But this is a service that Articulate does not offer.
Does any now how solve this? Or perhaps some experts of the organisation can solve this for me.
Thanks in advance, Rypke Procee
5 Replies
Hello RypkeProcee,
Thanks for reaching out regarding the EU Data Center. I have opened a support case on your behalf. One of our talented support engineers will email you shortly.
I have the same problem. My ticket is #01150901 and at first Articulate staff did not even said I had a subscription (?) and then said it was impossible to move content to EU even though I know it can be done.
Can you provide me with some extra guidelines here? And why is there not a migration service for this. There must be several customers in EU that would prefer EU servers.
Hi Gustav, I have mailed several times with the support desk and they told mo now that they escalated this case #01138379.
I trust that the articulate team wil provide a solution so we can share content between a us-server and a eu-server.
I think they will keep us posted on this subject.
Greetings, Rypke Procee
