"Ashley, I converted the file to MP4 and it looks like it solved the issue. I can save and open the document. I think it is all set. Tha..."

"Hello, The file size is 4.2gb. It is a .mts file also. I have a case number 01163623 but haven't heard anything back yet. I can get th..."

"Also all of the files that were saved yesterday are corrupted today. I had to start the project over. I will uninstall, reinstall and fix..."

"I am also testing saving to my Desktop instead of OneDrive. The file saved but it took 5+mins to stop processing/thinking. "

"Any updates? I having the same crash issue when saving. Is there a file size limitation? Or an extended save time for the file saves and ..."

"Is this a Articulate issue or Office issue? I had the same issue in Storyline 2 and reinstalled/fixed it and it never went away.  This be..."

"Just wondering if the repair fixed the issue. I am having the same issue and my co-worker is not. "

"I will add it. Thanks Alyssa!"

"any luck on this? I want to do this to my course also   "

"Thanks for the documentation. This helps me understand what is transformed during the import. "

"Thanks for the response. When I load the course materials into the Author Environment (publishing mechanism for SAP LMS) I load the compl..."

"Similar but the first issue was link focused and this was Presenter focus. But root causes were SharePoint issues and permissions conflic..."

"I think I found out the issue. When you launch the course in Explorer mode from SharePoint it doesn't display all of the content. Thanks ..."

"The tempshare worked great. It took 2 minutes to publish and have all of the buttons work properly. Thanks for the help!"

"Thanks! The tempshare worked awesome. I will be using this for my new demo location. Thanks for the great support!"

"I have also tried the resources in the Player and just adding a Hyperlink to a slide. I am publishing the course for a LMS and launching ..."

"Peter and Jonathan, I just fixed the iss ue the changing of the size. The master slide had issues with the Bold and Text size corruption..."

"I am wondering if there are any updates on the issue that put in last week."

"I juts uploaded the package to the support page with comments about whay has been tried."

"I checked my DPI and it is at 100%. I will have to check with my IT dept on the reinstall because I don't have that level of access. I wi..."

"Ok and thanks for the help."

"I am only getting a black screen on the Mobile player. I am running the demo Storylines that are on the site. I was able to see one of th..."

"That is what I thought. Thanks!"

"What type of LMS files are you using?"