"Thanks for the info.  I'll be standing by anxiously waiting for the latest update...although my timeframe is short so hopefully it's pret..."

"I have the exact same problem.  Has there been a resolution to this yet?  This is a pretty big bug that causes a lot of problems if it ca..."

"I found why it's doing that.  The box has to be removed on the Feedback Slide Master section.  For some reason it automatically thinks a ..."

"It still isn't resolved, but I'm glad you wrote because I wouldn't have looked in my spam folder for the response email otherwise.  Basi..."

"Correct, the video is the only part that freezes."

"Here's another detail. When running the screen, the seekbar indicator continues to advance even though the video clip that's at the start..."

"I checked with a couple of them and it's set to Off (like mine).  BTW, for the problematic users the video eventually plays sometimes whe..."

"Thanks for the quick response.  Here are some more details.  It's driving me crazy. I'm using iOS 6.1 and it works fine. The other users..."

"Liz Horsley said: Hi there, Did you find a solution to this problem? I'm also experiencing a black screen appearing at the end of videos..."

"Peter, The error may be due to the files not being able to be downloaded when coming from an https site. Is there any configuration that ..."

"Thanks Moe/Peter, I have confirmed that MP4 is listed as a MIME type.  They were also able to launch the same files from a different serv..."

"Correct, this is not being launched from an LMS.  It's a password protected corporate site.  Unfortunately, I can't give you login creden..."

"Peter, Based on the link you provided (summary below) it sounds like there are only two issues that could have caused the error prompt. ..."

"Thanks, I'll give that a try."

"It does flicker in the beginning too, but the bigger concern is the screen going black at the end (only on iPad).  We're calling it the '..."

"The original video format is mp4.  It only happens when viewing it on iPad (HTML5).  The same video/course looks great on a PC/IE platfor..."

"I have the exact same problem.  Was there every a resolution for it? "

"I already did submit my file (Case #00308794) and was told that this was an 'iPad bug' which doesn't make any sense."

"Welcome to the club.  I did exactly the same thing you're doing and discovered that using Lightbox on iPad will not work...along with sev..."

"I've encoutner this issue as well and have pretty much given up on using the App.  It's too unstable."

"Christine Hendrickson said: Hi CK1, Are you able to share your course, or a link to the published HTML5 version so we can have a look? I..."

"iPad 2, OS ver 5.1. Even though it's not working now, the exact same files and link used to work fine a couple of days ago.  The only dif..."

"FYI, I uploaded the file as HTML5 only and it works fine on my iPad.   Yet the iPad App version still doesn't load.  Another odd thing is..."

"David, Thanks for the suggestion.  I uploaded the course to the tempshare site you provided, but I'm getting the same results.  When laun..."

"I've been having trouble on iPad today as well.  Like you, only on the iPad.  Nothing seems to be working, either the html5 version or th..."