Doug Thompson
Doug Thompson
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"The blurriness issue seems to have been fixed, at least for now. I just published some content to Articulate Review, and it is crystal cl..."
  • over 5 years ago01/23/19 at 2:38 am (UTC)
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Doug Thompson replied to the discussion Video Compression
"Michael, That is good to know. I will try that next time. If you have a sample course you can post without much effort, that would be he..."
  • over 5 years ago11/12/18 at 4:35 pm (UTC)
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Doug Thompson replied to the discussion Running total
"Thanks so much. This is helpful."
  • over 5 years ago11/12/18 at 2:20 am (UTC)
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Doug Thompson replied to the discussion Video Compression
"Nicole, I simply ended up importing all the videos directly into Storyline. It didn't seem there was another option. It seemed to work o..."
  • over 5 years ago11/12/18 at 2:15 am (UTC)
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Doug Thompson replied to the discussion Summary of user text responses
"I will take a look. Thanks."
  • over 5 years ago10/11/18 at 8:55 pm (UTC)
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Doug Thompson replied to the discussion Downloading Rise course for backup
"Alyssa, Thank you for the reply. My concern is twofold: Someone could maliciously access my account and delete a project. I could in..."
  • over 5 years ago10/08/18 at 7:31 pm (UTC)
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"Thank you for checking. Yes, this may be a deal breaker for this client. The issue is particularly troublesome when we are wanting to inc..."
  • over 5 years ago09/04/18 at 10:30 pm (UTC)
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"Ashley, I have attached a different course which has no confidential content. It has the same issue of blurry text and images as the othe..."
  • over 5 years ago09/02/18 at 8:25 pm (UTC)
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"FYI, I just updated Storyline to the latest version two days ago. The blurry images (including features such as the Next button) continue..."
  • over 5 years ago08/31/18 at 7:05 pm (UTC)
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"Judy, Thanks for the note. Unfortunately, even when smaller, when compared side-by-side to the Flash output, the images and text are sti..."
  • over 5 years ago08/30/18 at 2:15 pm (UTC)
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Doug Thompson replied to the discussion Blurry Logo
"Thank you both. This is very helpful!"
  • over 6 years ago01/28/18 at 3:29 am (UTC)
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Doug Thompson replied to the discussion Blurry Logo
"Bob, If it's not too much trouble, would you mind uploading the revised logo .png so I can try it? The screenshot you uploaded looks great."
  • over 6 years ago01/26/18 at 10:20 pm (UTC)
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Doug Thompson replied to the discussion Publishing without Flash
"Likewise, there are three major projects in the past three weeks that we have been unable to complete in Storyline and have had to use ot..."
  • over 7 years ago10/26/16 at 2:45 am (UTC)
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Doug Thompson replied to the discussion Missing characters in HTML5
"Ashley, Thanks for the reply. Sorry to hear we will have a tough time using Articulate for this client. (For several years, Flash has be..."
  • over 7 years ago09/07/16 at 3:48 pm (UTC)
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Doug Thompson replied to the discussion JavaScript
"Okay. Thanks for the quick reply and clarification. I will double-check with the client."
  • over 7 years ago08/10/16 at 2:42 pm (UTC)
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Doug Thompson replied to the discussion Error in Windows 10
"I have followed all the steps in both links you provided, but I am still getting the same error messages when I try to access Presenter f..."
  • almost 8 years ago05/27/16 at 6:15 pm (UTC)
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"Let me clarify my question. If I am creating a course for someone to take in Chinese, is there anything special I need to do so that the ..."
  • 8 years ago04/05/16 at 6:53 pm (UTC)
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Doug Thompson replied to the discussion Font size and spacing in Quizmaker
"Yes, I am working locally. Studio seems to be operating just fine. I don't think that is the issue. I will look forward to hearing from you."
  • almost 9 years ago07/17/15 at 7:12 pm (UTC)
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"Thank you so much. This is perfect."
  • 9 years ago03/10/15 at 7:48 pm (UTC)
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"I am using Storyline 1. Did you create your file in Storyline 2? It won't open for me, telling me that this file was created in a newer v..."
  • 9 years ago03/10/15 at 5:07 pm (UTC)
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"The second option you suggest might work nicely. Would you be willing to provide more details about the kinds of variables that we would ..."
  • 9 years ago03/10/15 at 4:21 pm (UTC)
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"Any thoughts as to how we can (or if it is possible) to accomplish this?"
  • 9 years ago03/10/15 at 3:52 pm (UTC)
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"To clarify, we are saying that the user has to view any 15 of the 30 slides in the course. So our preferred solution would be to have a m..."
  • 9 years ago03/10/15 at 3:52 pm (UTC)